Visit your Round Lake Beach Pet Store located at 436 E. Rollins Rd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Multiple customers expressed concerns about the poor condition of animals, particularly fish and small mammals, indicating a lack of proper care and hygiene.
Customer Service
While many reviews praised the friendly and helpful staff, there were notable instances of rude behavior and poor customer service experiences.
Grooming Services
Grooming services received mixed reviews, with some customers satisfied with the results while others reported unsatisfactory experiences.
Store Cleanliness
The cleanliness of the store was frequently mentioned, with some customers noting it was well-kept, while others reported dirty conditions and unstocked supplies.
Product Availability
Customers appreciated the variety of products available, but there were complaints about stock issues and the availability of specific items.
KA
Kelly Atkinson
3 days ago
5.0
Amanda is the best groomer! She is so friendly and my golden retriever minnie absolutely loves her. Every time we come to see Amanda she greets minnie with care, she is very patient with minnie cause she can be trouble but I know minnie is in good hands. Minnie is never scared to go . Minnie always looks clean and happy when I pick her up. I live in McHenry so it’s worth the drive to see Amanda. I wouldn’t trust anyone else with Minnie. Highly recommend Amanda. We love her.
CC
Cyd1057
5 days ago
5.0
Prices are very good here compared to similar stores. Loads of products - everything you might need. Staff at this store is very helpful and pleasant. This is now my go-to for pet supplies.
TT
Tallz21
Nov 11, 2025
1.0
Wife took the dog to get “trimmed” today. Key word. She told them to take a 1/4” off and that we like it long. $120 for something we are fully capable of doing but thought we’d get a professional to do it. What a joke!
SS
Savana
Nov 8, 2025
1.0
I would give the store negative stars—-absolutely horrendous how the reptiles tanks are poorly kept. Snakes have filthy water, geckos sleeping next to poop and water that hasn’t been changed in days.
I asked the cashier how often they clean the reptile tanks and she said once a week… how is this acceptable??
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She said the reptile manager has been slacking at that —-this is NO excuse! The whole store is just as guilty as the manager for not taking care of these animals.
YOU ARE A PET STORE THAT SHOULD BE TAKING CARE OF THE ANIMALS. POINT BLANK PERIOD.
I called corporate and will be following up with this.
Last time I will be doing business with PETCO.
TH
Tiesha Hines
Oct 28, 2025
1.0
Do not waste your money buying any pets at this location. This is the 3rd time that they have given me an infected animal. 2 birds and a guinea pig. I bought a guinea pig for my son as a birthday gift in August. I noticed the guinea pigs skin was flaky and he had a couple sores but they cleared up. Come to find out he has a ringworm infection which he infected me on the back of my neck. He’s showing the same symptoms and he’s scratching really bad. I just found out. I don’t have an appetite I feel worst than having a viral infection. I’m in shock really.
Does the Petco Round Lake Beach location have a vet hospital?
Yes, Petco Round Lake Beach has a full-service vet hospital.
Does Petco Round Lake Beach offer vaccinations?
Yes, Petco Round Lake Beach provides vaccinations.
Does Petco Round Lake Beach offer curbside pickup?
Yes, curbside pickup is available at Petco Round Lake Beach. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Round Lake Beach Petco?
Hamster and guinea pig prices vary by location. Call your Round Lake Beach Petco at 8477401290 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Round Lake Beach sell dogs?
No, Round Lake Beach Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services are available at Petco in Round Lake Beach?
Petco Round Lake Beach offers pet supplies, grooming, expert training, vaccinations, and a full-service vet hospital.
Does Petco Round Lake Beach provide vaccinations for pets?
Yes, vaccinations are provided at Petco Round Lake Beach for your pets' health.
Are there veterinary services available at Petco in Round Lake Beach?
Yes, the Round Lake Beach Petco has a full-service vet hospital to care for your pets.
Can I pick up my order curbside at Petco Round Lake Beach?
Yes, curbside pickup is available for eligible products at Petco Round Lake Beach.
Does Petco Round Lake Beach sell dogs or cats?
No, but through the Petco Love program, you can meet dogs and cats available for adoption.
What are the store hours for Petco Round Lake Beach?
Petco Round Lake Beach is open from 9 AM to 9 PM Monday through Saturday, and 10 AM to 7 PM on Sundays.
Where is Petco Round Lake Beach located?
Petco Round Lake Beach is located at 436 E Rollins Rd, Round Lake Beach, IL 60073.
Are there any nearby places to visit before or after shopping at Petco Round Lake Beach?
Yes, you can visit Regal Round Lake Beach cinema for entertainment or Asian Grill Sushi Buffet for dining nearby.
How can I use nearby transit or services to get to Petco Round Lake Beach?
Nearby the store is the Round Lake Beach Post Office and USPS Collection Point, which can help with shipping needs when visiting Petco.
What recreational options nearby Petco Round Lake Beach could I enjoy with my family?
Nearby you can visit LA Fitness and British Swim School for gym and swimming activities, great for family wellness.