Petco

4.2
801 reviews

About

Pet StorePet supply storePetco
Visit your Romeoville Pet Store located at 369 So. Weber Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
369 S Weber Rd, Romeoville, IL
60446, United States

Hours

Reviews

4.2
783 reviews
5 stars
475
4 stars
165
3 stars
61
2 stars
23
1 star
59

What are people saying?

AI-generated from recent customer reviews

Animal Care

Concerns were raised about the inadequate care and living conditions of small pets, including fish and gerbils.

Customer Service

Mixed reviews on customer service; while many praised the helpfulness and friendliness of staff, some reported negative experiences with specific employees.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing poor treatment of pets and unprofessional behavior from groomers.

Store Cleanliness

The store was generally reported as clean and well-stocked, with a good selection of products.
  • LC
    Lisa Cora
    Jan 1, 2026
    5.0
    Everyone that works there is always so friendly and helpful.
  • MD
    M De
    Dec 26, 2025
    1.0
    Left without buying anything because they stock Bettas in tiny plastic bowls. This is a myth that they are happy this way. They are there till they sell or die from not being cared for. This company is supposed to have pets' wellness as their priority! Fish are pets, not just disposable products! Shame on Petco!!
  • ZD
    Zachary Davis
    Dec 21, 2025
    5.0
    Love it
  • IA
    itz anahi
    Nov 23, 2025
    1.0
    I’m giving this STORE a 1/5 bc today I witnessed the alleged STORE manager Amy belittle her associates out on the sales floor. Yelling at her associates to not question her over how to stack or clean some fish tanks idk. That is no way to treat your employees, I called customer care & reported her. If no one else will advocate for them, I definitely will as a customer.
  • TW
    Tiffany Wright
    Nov 1, 2025
    5.0
    Able to get into the groomer really quickly with a dog that got skunked! When we got him back it was like it never happened! Thank you!

Frequently Asked Questions About Petco

Does the Petco Romeoville location have a vet hospital?

No, Petco Romeoville does not have a full-service vet hospital.

Does Petco Romeoville offer vaccinations?

Yes, Petco Romeoville provides vaccinations.