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Petco

4.2
(1421 reviews)

Business Details

6305 E State St, Rockford, IL
61108, United States
(815) 229-0184

About

Pet StorePetco
Petco is your trusted pet store near you in Rockford. Visit your local Petco at 6305 E State St for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Rockford Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6305 E State St, Rockford, IL
61108, United States

Hours

Reviews

4.2
1,421 reviews
5 stars
818
4 stars
316
3 stars
142
2 stars
40
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported poor service and long wait times for assistance.

Product Availability

Customers expressed frustration with the lack of stock and variety in certain product categories, particularly for fish and small pets.

Store Cleanliness

Several reviews noted issues with cleanliness, including dead fish in tanks and unkempt areas of the store.

Pricing Concerns

Many customers found prices to be high compared to competitors, leading to dissatisfaction with overall value.

Grooming Services

Grooming services received positive feedback, with customers appreciating the care and professionalism of the groomers.
  • TO
    Taylor Owen
    3 days ago
    1.0
    Sold me a bark collar that was opened with the battery tab already pulled. Got home tried calling twice and they wouldn’t answer. Had to make the trip all the way back into Rockford for them to tell me they didn’t have one to exchange it for. Could have saved me a trip if they would have answered the phone so I could have went to another Pet smart. Customer service at night is underwhelming manager acted like she was put out that she had to hop on a register while the cashier was looking for a replacement for me.
  • JC
    Julie Christian
    5 days ago
    5.0
    My dog ( Duke) loves coming to the store. He gets so excited when I say do you wanna go to Petco.
  • TB
    Tate Bragg
    Feb 15, 2026
    5.0
    yes it is a pet store but it’s the only place around my area where i can get things for my rats. the employees are so friendly and when i got my rats, they helped me sm
  • SK
    Samantha “SG” K
    Feb 14, 2026
    1.0
    Every fish tank had dead fish. Lack of care....
  • RC
    ROBERTO Clemente
    Feb 13, 2026
    4.0
    Never paying the online quote prices everything is more expensive when you go to appointments they over charge and don’t follow online price or quotes .

Frequently Asked Questions About Petco

Does the Petco Rockford location have a vet hospital?

No, Petco Rockford does not have a full-service vet hospital.

Does Petco Rockford offer vaccinations?

Yes, Petco Rockford provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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