Petco

4.3
874 reviews

About

Pet StorePet supply storePetco

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Petco
6216 Broadway St, Quincy, IL
62305, United States

Hours

Reviews

4.4
859 reviews
5 stars
550
4 stars
168
3 stars
77
2 stars
22
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their knowledge and willingness to assist.

Fish Quality Issues

Several reviews expressed dissatisfaction with the quality of fish sold, citing issues with infections and dead fish in tanks.

Grooming Services

Mixed feedback on grooming services, with some customers reporting excellent experiences while others were disappointed with the results.

Product Availability

Customers noted a good selection of products, but some expressed frustration over the availability of specific items and pricing discrepancies.
  • CM
    Cj McAllister
    Jan 4, 2026
    5.0
    THE BEST STORE!!!! Love the crew!
  • DW
    dawn wood
    Jan 3, 2026
    5.0
    Staff was helpful and friendly
  • BB
    big beast
    Dec 24, 2025
    1.0
    Thanks a lot Petco, now alllllll my fish are dead. Never had ANY PROBLEMS in the last 5 years until I got an infected fish from your store.
  • AS
    Ashley Squires
    Dec 15, 2025
    1.0
    I WILL never shop at Petco never again!!! You're staff acts like they don't even know what's going on. Start with them . Then start by NOT selling fish out of infected tank! I've had fish for the last 5 years and NEVER seen nor even heard of Ich!! Yeah. Every fish I purchased from this store is infected. I called the store and the guy that answer the phone says "yeah , they came out of an infected tank do you have medicine?" Seriously!!! No, you should supply the medicine and my money back for MY time I have to take to take care this bcrap. This isnt right to do to people just to make a $1. I seriously got laughed at like it wasn't a big deal. Do better. You lost my business and I'm spreading the word.
  • LB
    Lindsay Bond
    Dec 13, 2025
    1.0
    Disappointed today when we were going to our local Petco for photos with Santa. We had some previous obligations but rushed to get there before 2 to find out they tore down the photo shoot early and we would not be getting our dogs picture with Santa. If advertised it is til 2 o’clock it should still be open until 2!even if iris 1:55.

Frequently Asked Questions About Petco

Does the Petco Quincy location have a vet hospital?

Yes, Petco Quincy has a full-service vet hospital.

Does Petco Quincy offer vaccinations?

Yes, Petco Quincy provides vaccinations.