Petco

4.1
855 reviews

About

Pet StorePet supply storePetco

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Petco
2601 W Lake Ave, Peoria, IL
61615, United States

Hours

Reviews

4.1
853 reviews
5 stars
488
4 stars
164
3 stars
93
2 stars
46
1 star
62

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff are mixed; some report friendly and knowledgeable service, while others describe rudeness and inattentiveness.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing poor execution and lack of professionalism from groomers.

Product Availability

Customers noted inconsistent stock levels, particularly for specific pet food and supplies, leading to frustration.

Cleanliness

The store is generally reported as clean, but some customers mentioned unpleasant odors and disheveled conditions.

Pricing Concerns

Many reviews highlighted that prices are perceived as high compared to competitors, leading some customers to seek alternatives.
  • HN
    herb neeley
    Dec 18, 2025
    3.0
    The two women clerks weren't very friendly at all no one asked if we needed help or bothered to check on us at all either
  • LR
    Louis Ramos
    Dec 15, 2025
    5.0
    Very nice friendly Santa and staff. ❤️
  • JH
    John Hutchison
    Dec 12, 2025
    5.0
    The employees were super nice! Very knowledgeable in the birds! Helped grab the right bird seed and pointed us in the right direction for cat liter! Also didn't mind digging the worms out to make sure they were what we was looking for! Very clean store. 2 thumbs up!
  • MC
    Michael Carrell
    Dec 1, 2025
    3.0
    They used to have better selection of pet supplies. It may be the tariffs, but the prices also keep going up and are astronomical. But the stores are usually clean well stocked and staff is friendly and helpful.
  • TP
    Terri Patton
    Nov 28, 2025
    3.0
    Buyers beware - when buying large quantities, you may be overcharged. Check your receipt before leaving the store! I purchased 30 items today but was charged for 37. I even grouped like items together to make it easier to count - but still the cashier counted wrong. So that cost me $8.10 + tax. Looks like it’ll be Chewy for me from here on out! These mistakes are too costly!

Frequently Asked Questions About Petco

Where is the Petco store located in Peoria?

The Petco store is located at 2601 W Lake Ave, Peoria, IL 61615.

What are the operating hours of the Peoria Petco store?

The Petco store in Peoria is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.