Pekin Veterinary Clinic

4.6
444 reviews

About

Animal HospitalVeterinarianVeterinary Pharmacy
Pekin Veterinary Clinic is a full-service pet hospital that offers comprehensive medical services and urgent care for cats and dogs throughout central Illinois counties.

Details

  • Wheelchair accessible entranceAvailable

Location

Pekin Veterinary Clinic
21 Olt Ave, Pekin, IL
61554, United States

Hours

Reviews

4.6
444 reviews
5 stars
358
4 stars
43
3 stars
12
2 stars
13
1 star
18

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their kindness, compassion, and attentiveness to both pets and owners.

Emergency Services

The clinic is noted for accommodating emergency situations promptly, with several reviews highlighting quick responses during crises.

Customer Service Issues

Some customers reported negative experiences with front desk staff, including rudeness and poor communication, leading to dissatisfaction.

Price Concerns

Several reviews mentioned high costs for services and medications, with some customers feeling that prices were not justified.

Quality of Care

While many reviews praised the quality of care, there were also complaints about inconsistent treatment and a perceived decline in service quality after a change in ownership.
  • JM
    Joan Million
    Nov 4, 2025
    5.0
    I love my vet!! She is very, very wonderful with my dog & cat. Actually the whole staff there is great. When I’ve had an emergency, they will get us in asap. Other vets have put me out up to a week, which is why I initially changed. Anyway, they are awesome!! ❤️
  • JH
    Justin Hoover
    Oct 24, 2025
    4.0
    Great back staff; easy service.
  • DB
    Deborah Butler
    Oct 22, 2025
    5.0
    I can’t express with words how truly grateful I am for Pekin Vet Clinic. We aren’t from the area but had an emergency with my little Mal-Shi. She is very inquisitive and got into something she shouldn’t. From the time I frantically called to the time I left I had an amazing experience with every staff person I encountered. I’m hopeful I will not need this kind of visit in the future, but if I do, I wouldn’t hesitate to take my little princesses to this facility. Thank you from the bottom of my heart for helping my little Deva and consoling me.
  • LB
    Lea Ann Becker
    Sep 5, 2025
    5.0
    I had my 18 year old cat euthanized last wed it was very difficult when I got his ashes back I was pleasantly surprised they put his ashes in a beautiful box I had a paw print and a certificate of cremation it was very touching the care they gave me and my pet I have 2 new kittens and I plan to include Pekin veterinary clinic in their care as well thank you for everything you do
  • CW
    Carl Wright
    Jul 7, 2025
    1.0
    I've been a loyal client of them for 20 years +. I can say that Dr Jess was amazing and always took extra good care of my dogs. When I called or came in, the staff was always the same, they knew me and my dogs. The last year or so, I have noticed staff constantly changing, and the "connection" we had just vanished. They would ask me questions about my dogs that were in their files and about procedures they had done themselves. (Asking if my dog is spade, etc...) My intuition said to find another vet, and I wish I would have acted on that! I took my 8 year old, happy, energetic, chihuahua in on April 4th, after a visit to the hospital the night before. One of her front paws was swollen, and she was limping a little. They did no testing, no xrays, no nothing really. Just told me to continue the antibiotics and prednisone she had been prescribed. Said it was probably just an infection of some kind. When she was done with her round of meds, her paw was not only swollen, but raw on the pad and bleeding. They, again, prescribed the same meds but for a longer period of time to see if that would fix it. Still, no labs, no testing. Just guess work. After a few weeks of that, it was just getting worse. So, I took her to another vet who basically just kept on with the same treatment plan. This whole time, my dog is getting worse. Then the last week of June she started breathing very rapidly and short. I took her to a totally different vet, who immediately knew she was suffering from a fungal infection. Prednisone is actually like throwing gas on fire when prescribed for fungal infections. Antibiotics don't do a thing. By the time my perfectly healthy , beautiful dog got the right treatment it was too late. She died on the morning of July 4th. I can't, for the life of me, figure out why nobody did a blood test. That's all it would have taken. A blood test. So, ya I wouldn't recommend anybody take your pets here. RIP Bella

Frequently Asked Questions About Pekin Veterinary Clinic

What services does Pekin Veterinary Clinic offer?

Pekin Veterinary Clinic is a full-service pet hospital offering comprehensive medical services and urgent care for cats and dogs.

Where is Pekin Veterinary Clinic located?

The clinic is located at 21 Olt Ave, Pekin, IL 61554, United States.