Business Details
629 E Dundee Rd, Palatine, IL
60074, United States
Certified by Petco • Mar 01, 2026
(847) 359-5739
Certified by Petco • Mar 01, 2026
https://stores.petco.com/il/palatine/pet-supplies-palatine-il-692.html
Certified by Petco • Mar 01, 2026
About
Certified by Petco • Mar 01, 2026
Pet StorePet supply storePetco
Petco is your trusted pet store near you in Palatine. Visit your local Petco at 629 E Dundee Rd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats.
If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet.
This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Palatine Petco today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Petco • Mar 01, 2026
Hours
Certified by Petco • Mar 01, 2026
Reviews
4.3
512 reviews
5 stars
347
4 stars
82
3 stars
27
2 stars
20
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising the friendliness and helpfulness of staff, while others report rude behavior and poor service from management.
Cleanliness
Many customers noted that the store is clean and well-maintained, contributing positively to their shopping experience.
Grooming Services
Grooming services received mixed reviews; while some customers were very satisfied with the grooming quality and staff, others reported issues with service quality and communication.
Product Availability
Customers expressed frustration with product availability and inconsistencies in stock, particularly regarding advertised items.
Animal Care
There were concerns raised about the care of animals in the store, with reports of unhealthy conditions for some pets, which negatively impacted customer perceptions.
- JJJennifer JenningsFeb 21, 20261.0The guy manager is very rude and walks around watching if a dog pees on the floor and then will follow you and yell at you about it. My dog made a mistake and peed on the floor. It was an accident. He interrupted my call with a very important doctors call on was on to scold me about it. Upper management needs to talk to him about this.
- DODenise OlesenFeb 8, 20265.0Very clean and nice people
- ASAnne SmithJan 24, 20261.0Don't order anything for delivery unless you enjoy exceptionally bad customer service in the event that anything goes wrong.
- BDB DJan 7, 20261.0The lady refused to sell me 0.29 minnows and kept interrogating me and what type of tanks I have. It was extremely unprofessional. Ill just keep my business at petsmart. She sold me minnows three days ago so I honestly dont know what her problem was. Super weird.
- TDTeresa DelanyDec 28, 20255.0Nice people at this location
Frequently Asked Questions About Petco
Does the Petco Palatine location have a vet hospital?
Yes, Petco Palatine has a full-service vet hospital.
Does Petco Palatine offer vaccinations?
Yes, Petco Palatine provides vaccinations.
Does Petco Palatine offer curbside pickup?
Yes, curbside pickup is available at Petco Palatine. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Palatine Petco?
Hamster and guinea pig prices vary by location. Call your Palatine Petco at 8473595739 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Palatine sell dogs?
No, Palatine Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco store located in Palatine?
The Petco store in Palatine is located at 629 E Dundee Rd, Palatine, IL 60074.
What are the operating hours for Petco Palatine?
Petco Palatine is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 7:00 PM on Sunday.
Does Petco Palatine offer veterinary services?
Yes, Petco Palatine has a full-service vet hospital and offers vaccinations for pets.
Can I use curbside pickup at Petco Palatine?
Yes, curbside pickup is available for eligible products at Petco Palatine.
Does Petco Palatine sell dogs or cats?
No, Petco Palatine does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program partnered with local animal welfare organizations.
What pet supplies and services are offered at Petco Palatine?
Petco Palatine offers premium pet foods, grooming, training, vaccination services, and expert care for various pets including fish and reptiles.
Are there other pet-related stores or services near Petco Palatine?
Yes, nearby is the Vetco Vaccination Clinic offering pet training and services, and an additional Petco location providing dog training services.
What entertainment options are near Petco Palatine for families?
Families can visit Kids Empire Palatine, a playground and sports venue, or We Rock the Spectrum, an indoor playcenter and community center nearby.
Where can I find nearby shopping options around Petco Palatine?
Nearby shopping options include Target Store Palatine, Hobby Lobby for arts and crafts, Dollar Tree, Five Below, and Spirit Halloween for costumes and apparel.
Are there places to get a coffee or relax near Petco Palatine?
Yes, Starbucks is located nearby for coffee and relaxation after your Petco visit.
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