Petco

4.2
1334 reviews

About

Pet StorePet supply store
Visit your Oak Lawn Pet Store located at 6220 W 95th St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6220 W 95th St, Oak Lawn, IL
60453, United States

Hours

Reviews

4.2
1,320 reviews
5 stars
790
4 stars
272
3 stars
125
2 stars
41
1 star
92

What are people saying?

AI-generated from recent customer reviews

Grooming Services

Mixed reviews on grooming services; some customers praised specific groomers while others reported poor experiences and unprofessionalism.

Customer Service

Customer service experiences vary widely; some staff are noted as friendly and helpful, while others are described as rude or dismissive.

Store Cleanliness

Concerns about cleanliness, with multiple reports of messy conditions in the store and grooming areas.

Product Availability

Customers appreciate the variety of products available, but some have noted issues with pricing and overcharging.

Management Issues

Several reviews highlight poor management practices, including dismissive attitudes towards customer complaints and lack of accountability.
  • PK
    Phillip Kurylowicz
    Nov 5, 2025
    4.0
    Staff was helpful. Had everything we needed
  • TH
    The Hoods
    Nov 4, 2025
    5.0
    Hailey is theeeeeee absolutely best. Highly recommend bringing your fur babies to this location
  • JL
    Janel Lacerna
    Nov 3, 2025
    5.0
    Staff at this location are friendly & helpful. I find that most Petco locations have kind and knowledgeable team members. It was easy to find what I needed for my yorkiepoo this recent visit.
  • ZH
    Z Hayes
    Oct 29, 2025
    5.0
    Took my Doo to see Hellis L on 95th st . He made my doodle looked amazing and was patient with my high enery pup, I will be taking him back for grooming and pampering. Thank you Hollis you a gem . Doo looks perfect Sherri
  • AL
    Alejandra Le
    Oct 14, 2025
    5.0
    On Monday, October 13, 2025, we visited Petco on 95th in oak lawn to purchase food for my mom’s cats. We were assisted by Eddie, who informed us about a 20% off promotion and even helped me access the coupon code on the website. Eddie went above and beyond—he also noticed that we had an additional $15 reward that needed to be activated in our account. Since I was having trouble logging in, he kindly called customer support to ensure the reward was activated before it expired at the end of the month. Eddie was patient, kind, and very knowledgeable throughout the entire process. Thank you, Eddie, for making our experience at Petco such a positive one—you’ve definitely kept us as loyal customers! Next time you shop at Petco, be sure to be nice to Eddie! 🐾

Frequently Asked Questions About Petco

Does the Petco Oak Lawn location have a vet hospital?

No, Petco Oak Lawn does not have a full-service vet hospital.

Does Petco Oak Lawn offer vaccinations?

Yes, Petco Oak Lawn provides vaccinations.