Banfield Pet Hospital

4.2
168 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - O’Fallon provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
1570 W Highway 50, O'Fallon, IL
62269, United States

Hours

Reviews

4.2
168 reviews
5 stars
119
4 stars
13
3 stars
6
2 stars
6
1 star
24
  • AF
    Anna Fisher
    Dec 10, 2025
    5.0
    They were very considerate and kind to not only my sweet cat but also to me and my family. I appreciated the up front receptionists being so kind and positive even when their technology kept rebooting, and Dr. Bryant and Amber were both so sweet with my fur baby! Happy to keep coming back for those preventative care services on my OWP!
  • AS
    A Shugart
    Dec 3, 2025
    5.0
    Can’t speak highly enough! This is the vet you want to use!! They saw me when literally NO ONE else in town would. I had an urgent matter during regular business hours, and all of the locally owned vet clinics ranged from regretful denial to outright callous rudeness, and Banfield not only was empathetic but COMPETENT. I felt my pet was safe in their hands and I’m so grateful! Seriously, I’ll be coming here over the multitude of other options from now on. Everyone was so kind and gentle with my pet and frankly with me because I was beside myself after dealing with every other vet in town. If I could convince everyone to switch to Banfield, I would. 11/10, excellent service, and I hope everyone here has the merriest freakn christmas possible ♥️
  • DM
    Diane McNay
    Nov 14, 2025
    5.0
    I would recommend Banfield O’Fallon, they fit us in when we had to make the heartbreaking decision to put our dog Lucy down while away from home. The staff were professional and caring and explained everything well. If we lived in the area we would definitely use them for vet services for our other dog. Thank you to all the staff for the sympathy card , each staff member signing and giving a heartfelt message was beautifully done and appreciated.
  • GK
    grishma kompalli
    Nov 4, 2025
    1.0
    I will never again bring my pets to this place. They always want to make us wait at any cost and they will never let us know if we need to wait or intimate if there are any changes in appointments. We need to keep calling or ask for an update. And they are not that responsive as well.
  • DM
    Darcy and Josh Markee
    Nov 3, 2025
    1.0
    Do not bring your pets to Banfield or Petsmart

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.