Banfield Pet Hospital® - O’Fallon provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I would recommend Banfield O’Fallon, they fit us in when we had to make the heartbreaking decision to put our dog Lucy down while away from home. The staff were professional and caring and explained everything well. If we lived in the area we would definitely use them for vet services for our other dog. Thank you to all the staff for the sympathy card , each staff member signing and giving a heartfelt message was beautifully done and appreciated.
GK
grishma kompalli
Nov 4, 2025
1.0
I will never again bring my pets to this place.
They always want to make us wait at any cost and they will never let us know if we need to wait or intimate if there are any changes in appointments.
We need to keep calling or ask for an update.
And they are not that responsive as well.
DM
Darcy and Josh Markee
Nov 3, 2025
1.0
Do not bring your pets to Banfield or Petsmart
PW
Paula Weck
Oct 3, 2025
5.0
The staff is always great. They always know my pets name and put him at ease no matter what he is having done.
KB
K Bowens
Sep 25, 2025
2.0
Well I believe that is overpriced. My dog had an ear infection. He had to do ear drops. They didn’t give me enough for what was prescribed and I had to pay for another bottle to finish the treatment.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet care services are available at Banfield Pet Hospital in O'Fallon?
Banfield Pet Hospital offers a full range of services including routine vaccinations, microchipping, dental care, surgical procedures, nutrition advice, parasite control, spay/neuter, DNA testing, and end-of-life care.
What are the operating hours of Banfield Pet Hospital in O'Fallon?
The hospital is open Monday, Thursday, Friday, and Saturday from 7:00 AM to 6:00 PM, and Tuesday and Wednesday from 9:00 AM to 6:00 PM. It is closed on Sundays and certain holidays.
Does Banfield Pet Hospital provide emergency care?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice. For emergencies during non-hospital hours, please contact your local emergency hospital.
Can I get veterinary advice online from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice 24/7 via Vet Chat™ through the Banfield app.
What is included in an Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan includes annual preventive care such as full exams, vaccines, early screening diagnostics, dental care, nutritional consultations, and more. These plans automatically renew annually unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital in O'Fallon?
You can schedule an appointment online through their website or use the Banfield app available on both iOS and Android. Walk-ins require appointments as per hospital policy.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required to ensure timely and efficient service for your pet's health needs.
What nearby pet service options are available around Banfield Pet Hospital in O'Fallon?
Adjacent to Banfield Pet Hospital, there is PetSmart which offers pet grooming, pet training, and a pet store where you can purchase supplies and accessories for your pets.
If I'm visiting Banfield Pet Hospital, what shopping centers are nearby?
Lincoln Crossing shopping center is nearby, providing an opportunity to shop at various retail stores before or after your pet's appointment.
What other amenities can I find near Banfield Pet Hospital in O'Fallon?
Nearby amenities include Walmart Supercenter for groceries and supplies, multiple beauty salons like Magic Nails & Spa and Great Clips, as well as dining options such as McDonald's and Blimpie for a quick meal.