Business Details
About
Pet GroomerPetco
Location
Hours
Reviews
4.5
135 reviews
5 stars
111
4 stars
4
3 stars
7
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Grooming Quality
Many customers praised the grooming quality and care provided by specific groomers like David, Dawn, and Victoria, highlighting their professionalism and ability to handle nervous dogs.
Customer Service
While some reviews noted excellent customer service from groomers, others reported issues with rude staff and poor communication regarding pricing and scheduling.
Scheduling Issues
Several customers expressed frustration with long wait times and scheduling problems, indicating that appointments were not honored or that dogs were left waiting for extended periods.
Pricing Transparency
Customers raised concerns about unexpected price increases and lack of clarity regarding grooming costs, leading to dissatisfaction with the billing process.
- RRRosemarie Ruiz3 days ago5.0David always does a wonderful job with our fur baby.
- CACheryl AnnJan 3, 20265.0Do not hesitate! Take your doggie for a bath & grooming. Petco employees are excellent. Great customer service!
- JGJenaro GonzalezDec 15, 20255.0Thank you David your the best 👌
- JRJaime RodriguezDec 14, 20255.0Fast & efficient. Great service
- CNCandy NeumanDec 4, 20255.0I have always been to Dawn in Grooming at North Riverside IL Petco. I was ready to finally get my 8th (free) grooming. However, my 6yo 8 pound Abby and my husband were sitting on our front porch and 4 unleashed uncollared PITBULLS came on our porch and attacked her and bit my husband. Abby had 8 puncture wounds to her lungs and they broke most of her ribs. The VCA in Downers Grove tried there best to keep her alive. The next day when I saw her I could tell she was in so much pain. She asked me to stop her pain, so I sent her over the Rainbow Bridge July 10, 2025. My husband insisted on getting another puppy like Abby which broke my heart because I think he was trying to replace her. Made a grooming appointment for our new puppy Zoey for face feet and butt, my account said my coupon for a free haircut had expired. I was and still am in shock that my coupon was cancelled because Abby was killed. The store manager told me to call customer service, but I was too emotional to call. Sincerely, Candy Neuman
Frequently Asked Questions About Petco Grooming
How much is dog grooming at Petco North Riverside?
The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.
How long does dog grooming at Petco North Riverside take?
A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.
Does Petco North Riverside do nail trimming?
Yes, nail trimming is provided by our cat and dog groomers as an a la carte service or in our grooming packages.
What are the operating hours of Petco Grooming in North Riverside?
Petco Grooming in North Riverside is open Monday to Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 6:00 PM.
How can I book a grooming appointment at Petco Grooming in North Riverside?
You can book a grooming appointment online via the reservation link: https://www.petco.com/webapp/wcs/stores/servlet/PetcoServicesBookGroomingView?catalogId=10051&langId=-1&storeId=10151&store_number=648 or call the main phone at +1 708-442-4550.
How much does dog grooming cost at Petco Grooming North Riverside?
The cost for dog grooming varies based on the dog's size, coat type, and chosen services. Contact Petco prior to your appointment for an estimated price. A consultation is included at the start of the appointment.
How long does a dog grooming session typically take at Petco North Riverside?
Appointment length depends on the size of your dog and requested services. Many a la carte services take about 5 minutes. An Express grooming option is available for an extra $12 to expedite the process.
Does Petco Grooming North Riverside offer nail trimming services?
Yes, nail trimming is available for cats and dogs as an a la carte service or included in grooming packages.
Where is Petco Grooming located in North Riverside?
Petco Grooming is located at 2204 S Harlem Ave, North Riverside, IL 60546, USA.
Are there veterinary services near Petco Grooming in North Riverside?
Yes, Vetco Total Care Animal Hospital and Vetco Vaccination Clinic are nearby, providing convenient veterinary care to complement your grooming visits.
What fitness options are near Petco Grooming North Riverside?
Blink Fitness is located nearby, so you can combine your pet's grooming appointment with your own workout session.
What shopping opportunities are available close to Petco Grooming in North Riverside?
Nearby shopping options include Burlington, Vans, Kohl's, Sephora, and more, perfect for shopping trips before or after your pet's grooming appointment.
Are there dining options near Petco Grooming in North Riverside?
Yes, dining options such as Chili's Grill & Bar, Sharks Fish & Chicken, and It's Just Wings are close by, ideal for grabbing a meal when you visit.