Petco Grooming

4.5
160 reviews

Hours

Reviews

4.5
129 reviews
5 stars
105
4 stars
4
3 stars
7
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Many customers praised the grooming quality, especially highlighting specific groomers like David and Dawn for their excellent care and attention to detail.

Customer Service

Feedback indicates a mix of experiences with customer service, with some customers reporting friendly and helpful staff, while others noted rude interactions and poor communication.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing transparency, citing unexpected charges and high costs compared to initial quotes.

Pet Comfort

Many customers expressed satisfaction with how groomers handled their pets, particularly those with anxious or nervous dogs, indicating a caring approach.

Appointment Management

There were complaints about appointment scheduling and management, including delays and issues with staff availability during scheduled times.
  • KF
    Kathleen Fron
    4 days ago
    3.0
    My dogs appointment was at 12:30, and we didn't get called till 5:15pm. This isn't the first time it has taken hours. Paid extra for nail buffing, a few nails were missed. The cut was fine. I just have a problem with scheduling and she sits in a cage 3 to 4 hours.
  • PG
    Paola Garcia
    6 days ago
    5.0
    Went in for my pup's first haircut, he is currently 4 months, and Jose was amazing he asked what we wanted and did amazing! Highly recommend!
  • SJ
    Sidnie Jackson
    Nov 8, 2025
    5.0
    Had a great experience with Jose. My puppy is very comfortable with him. He treats my dog like his own
  • BV
    Bob VanGilder
    Oct 26, 2025
    5.0
    Great experience! Blue always looks great!
  • KS
    Karen Sanders
    Oct 14, 2025
    5.0
    Highly recommend Dawn. She’s great with my big dog who’s nervous about going to the groomer.

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco North Riverside?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco North Riverside take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.