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Petco

4.2
(1810 reviews)

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in North Riverside. Visit your local Petco at 2204 S Harlem Ave for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Hospital, Aquatics Department, making it a one-stop pet shop for products and services. Visit your North Riverside Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2204 S Harlem Ave, North Riverside, IL
60546, United States

Hours

Reviews

4.2
1,810 reviews
5 stars
1,079
4 stars
376
3 stars
189
2 stars
53
1 star
113

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Customers frequently praised the staff for their knowledge and helpfulness, particularly in the aquatics and grooming departments.

Customer Service Issues

Several reviews highlighted poor customer service experiences, particularly regarding returns and grooming appointments, leading to customer dissatisfaction.

Store Cleanliness

The store was generally noted as clean and well-organized, contributing to a positive shopping experience.

Grooming Complaints

Multiple customers expressed dissatisfaction with grooming services, citing issues with the quality of cuts and treatment of pets.

Restroom Accessibility

There were complaints about the lack of restroom access for customers, which was a significant concern for some patrons.
  • AM
    Ana E Medina
    3 days ago
    5.0
    Clothes for my mini pudde beautiful and sell all weather fashions males females in Breading of course, beauty, food, and if in an emergency illness Better to prevent than?!
  • YB
    Yeyi’s Burguer
    3 days ago
    5.0
    Muy buen lugar encuentras todo para animales
  • BC
    Bella’s Nail Art & Creations
    Feb 16, 2026
    1.0
    The cashiers need more training. Today I came in to return some items. The cashier didn’t know how to process a return properly even though I gave and showed them my confirmation number to the order it was told to me they “couldn’t find the items in the system”. Then the cashier proceeds to ask me “did I return the items before” I felt very uncomfortable. Because this cashier is accusing me of trying to fraudulently return items that’s already been returned which I find impossible. If I returned the items there’s no way I would be able to keep the items and goto another store for a refund. So instead of admitting she’s having issues knowing how to process a refund she’ll rather insinuate that I’m trying to commit fraud. Mind you the items were purchased 4 days prior to me requesting a refund and regardless of me using the “same day delivery” feature that petco offers there’s no way you can’t find items that were recently purchased. Also, this location always print receipts that’s unreadable barely has ink on the receipts. The cashiers know this and will hand it to you like you can read the receipts thats missing letters and numbers. I felt discriminated against because every item has a bar code. The cashier proceeded to ask for my ID. And typed it into their computer system. I looked up the possible reason for that because the cashier didn’t specify why she needed it and google told me cashiers would do that to see if you (your name) been flagged for returning too many items without a receipt. I was granted the return but at the price of being discriminated against and belittled.
  • FM
    Ferita McBride
    Feb 13, 2026
    4.0
    Great experience with staff. Come in to get shots gir my puppy
  • AD
    Adrian Delgado
    Feb 6, 2026
    3.0
    excellent products available, but pricing is higher compared to other stores. For example, cat treats hardly go on sale at Petco, and regular price is high.

Frequently Asked Questions About Petco

Does the Petco North Riverside location have a vet hospital?

No, Petco North Riverside does not have a full-service vet hospital.

Does Petco North Riverside offer vaccinations?

Yes, Petco North Riverside provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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