Business Details
About
Veterinarian
Fox Valley Veterinary Clinic has been serving pets and owners in the North Aurora area since 1960! Our clinic is home to three highly skilled and caring doctors and their dedicated and compassionate support staff.
Location
Hours
Reviews
4.5
245 reviews
5 stars
194
4 stars
29
3 stars2
2 stars1
1 star
19
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their caring and compassionate approach towards pets and their owners, especially during difficult times.
Knowledgeable Staff
The veterinarians and staff are frequently described as knowledgeable, providing thorough explanations and personalized care for pets.
Customer Service Issues
Some reviews highlighted poor customer service experiences, particularly with phone interactions and appointment scheduling.
Trust and Reliability
Several long-term customers expressed strong trust in the clinic, noting that they have received consistent and reliable care for their pets over many years.
Mixed Experiences
While many reviews are positive, there are notable negative experiences regarding misdiagnoses and perceived lack of attention to anxious pets.
- DGDavid GutierrezNov 11, 20255.0Dr. TAB is great. Very responsive, helpful and cost conscious.
- JGJohn GreiffOct 29, 20255.0One of the dogs was sick and Dr Brooks came up with a program to get her health back in a timely fashion.
- ACAnna CamachoOct 28, 20255.0Dr. TAB and his son are very caring & competent vets. They have given great advice for different afflictions our cats have, ex. respiratory illnesses, weight management, senior cat issues. The staff is also very caring, understanding and accommodating.
- CACathy AllenAug 12, 20255.0Amazing! The staff is accommodating to your needs. Timely with appointments and you're in and out quickly. The thing I LOVE MOST is the fact I feed my dog a fresh diet. They were accepting of this and offered information to better the diet. Never tried telling me to Not do this.
- ATAndrew ThossJun 3, 20251.0Dr. Brooks saw our dog after we reached out explaining the digestive issues he was having, I mentioned to bring in a stool sample to test which we brought in and found no parasite issue. We thoroughly explained the issues he was having and all he kept saying was “hmm what a mystery, how peculiar” and couldn’t give any reason to what the issue might be. So the only thing he recommended was Proviable a probiotic and to buy it off Amazon. The day after the visit I get a text from the office asking how he is. I explained the issues he was still having and what to do next, no response. We purchased his recommendation, gave it to our dog, and two days later our dog had an intense allergic reaction and his face started swelling up. We rushed him back to Fox Valley to which they were able to see him which was nice, but after explaining everything to Dr. Brooks about our concern with the probiotic HE BACK TRACKS AND SAYS HE’S NOT TOO FAMILIAR WITH PROVIABLE. Mentioned he would have to do some more research on it. He administered a shot of Benadryl which toned down the swelling, we leave, and get a call 30 minutes later after he did a google search and found Proviable can cause hives and swelling. On top of that, he tried to apologize for “not knowing” about the conversation in the office text line of me asking for advice, and he decided to mention that a “new employee” was monitoring the texts and he was also in surgery and his new employee didn’t get back to him, terrible excuse. Experience doesn’t equal competency and for how little help and guessing we got in our last visit, we will not be returning. Take your dog to a knowledgeable vet avoid this place.
Frequently Asked Questions About Fox Valley Veterinary Clinic
Where is Fox Valley Veterinary Clinic located?
Fox Valley Veterinary Clinic is located at 405 Oak Street, North Aurora, IL 60542.
What are the operating hours of Fox Valley Veterinary Clinic?
The clinic is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 12:00 PM. It is closed on Sundays.
How can I contact Fox Valley Veterinary Clinic?
You can call them at +1 630-896-6664 or email at katie@foxvalleyvet.net.
How many veterinarians work at Fox Valley Veterinary Clinic?
The clinic has three highly skilled and caring doctors along with a dedicated and compassionate support staff.
What services does Fox Valley Veterinary Clinic provide?
The clinic provides veterinary services for pets in the North Aurora area, focusing on skilled and compassionate care.
Which areas does Fox Valley Veterinary Clinic serve?
They serve pets and owners in North Aurora, Aurora, Batavia, St Charles, and Sugar, Illinois.
Are there any fitness centers near Fox Valley Veterinary Clinic?
Yes, UFC Gym is located nearby, providing a great option for pet owners to work out before or after their visit to the clinic.
What recreational spots can I visit near Fox Valley Veterinary Clinic?
Nearby attractions include Huntoon Stables, Highland Park, and Willow Lake, where you can enjoy horseback riding, parks, and lakeside activities.
Are there any pet-related services close to Fox Valley Veterinary Clinic?
Yes, Dexie's Doghouse, a pet service provider, is nearby if you're looking for additional pet care options.
What dining options are available near Fox Valley Veterinary Clinic?
Potbelly Sandwich Shop is a nearby American restaurant, ideal for grabbing a meal before or after your visit to the clinic.