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Petco

4.3
(1462 reviews)

Business Details

(708) 457-8603

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Norridge. Visit your local Petco at 4161 N Harlem Ave for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Hospital, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Norridge Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4161 N Harlem Ave, Norridge, IL
60706-1211, United States

Hours

Reviews

4.3
1,462 reviews
5 stars
965
4 stars
268
3 stars
99
2 stars
34
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide recommendations.

Grooming Experience

The grooming services received mixed reviews; while some customers were very satisfied with the care their pets received, others reported poor experiences and dissatisfaction with the grooming results.

Animal Care Concerns

Several reviews expressed serious concerns about the conditions of animals in the store, citing neglect and unsanitary environments for small pets.

Stock and Inventory Issues

Customers frequently noted issues with stock availability and inventory management, leading to disappointment when items were out of stock.

Store Cleanliness

The store was generally described as clean and well-organized, contributing positively to the shopping experience.
  • RR
    Rob
    2 days ago
    3.0
    I'm really tired of getting the 3rd degree every time I buy a fish. How big is your tank? How many fish are in it? What kinds of fish? While in your store, you have 15 fish crowded in a 5 gallon tank.
  • JC
    Jazlyn Cordero
    3 days ago
    1.0
    I’ve bought a hamster at this location before, it died within a week. I bought two birds at this location, one full of life and one a lot more calm little did I know the calm one was sick and died in less than a week as well. Now I’m stuck in a scenario where I have one live bird who is HEALTHY, and stuck looking elsewhere for a partner
  • SY
    Sophia Ybarra
    3 days ago
    1.0
    Horrible customer service extremely rude, employees and terrible grooming services. I would not take my animal here to get groomed. It seems like they do not care for the animals.
  • CL
    Carol L
    6 days ago
    5.0
    I haven't been in a Petco in a bit. I was very happy with the cat food selection. From senior cats to kittens. We now have two kittens. I should have checked out Petco for our senior cat the selection is great. But now I'm at the beginning again with kittens,no senior cat. I will be shopping here more. Greeted as I came in door,friendly cashier. Overall a great experience.
  • TT
    Thalatha Thalatheen
    Feb 5, 2026
    1.0
    I was trying to do a return for one simple item and the associate, eden, was very dismissive and refusing to help, and also gossiping to another coworker about me for not having the receipt for one item. She said she was not going to waste time to look through my account for the item, and that was fine, but when i asked for help to find the order on my account on my app because it wasn’t showing anything on the app despite shopping there many times, i asked another coworker for assistance and i was also dismissed. This is the only time ive felt disrespected at this store, and makes me not feel welcome. I had no problem with the refusal of the return, but the way that they handled it and were being disrespectful and dismissive for no reason despite me being polite was very disheartening.

Frequently Asked Questions About Petco

Does the Petco Norridge location have a vet hospital?

Yes, Petco Norridge has a full-service vet hospital.

Does Petco Norridge offer vaccinations?

Yes, Petco Norridge provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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