Petco

4.4
1442 reviews

About

Pet StorePet supply storePetco
Visit your Norridge Pet Store located at 4161 N Harlem Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4161 N Harlem Ave, Norridge, IL
60706-1211, United States

Hours

Reviews

4.4
1,418 reviews
5 stars
931
4 stars
268
3 stars
97
2 stars
32
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions and assistance during their visits.

Animal Care

Numerous reviews expressed concern over the poor conditions and care of animals in the store, with specific mentions of dirty cages and neglected pets.

Grooming Services

Grooming experiences received mixed feedback; while some customers praised the groomers for their patience and skill, others reported dissatisfaction with the grooming results.

Stock and Inventory

Customers frequently noted issues with stock availability and inventory management, leading to disappointment when items were out of stock.

Store Cleanliness

The cleanliness of the store was mentioned positively by some, but there were also complaints about unsanitary conditions, particularly regarding animal habitats.
  • CB
    Chantel Beltran
    Dec 30, 2025
    5.0
    Brisa and Dr.Popp were so caring and gentle when taking care of my baby! Definitely recommend this location.
  • JU
    Jennifer Uttrich
    Dec 29, 2025
    5.0
    I had to return 2 cases, minus 1 can, of dog food and a tub of joint snacks as my dog walked the rainbow bridge the day before. No questions asked. Thank you for the kind words as well. It was fast and easy to return everything at the store though this was a reoccurring online subscription order.
  • FA
    Fatima A
    Dec 26, 2025
    5.0
    Ample supply of DIY justfoodfordogs pouches. Clean location with friendly cashiers.
  • KC
    Karla Contreras
    Dec 17, 2025
    5.0
    We took our dog to a medical consultation and all the staff was very friendly, the doctor very professional in answering all our questions and Brisa's attention being so patient. ✨ My baby Luna is getting better every day after her evaluation and medications. 💕 Thank you 😊
  • CC
    Caroline Christensen
    Dec 16, 2025
    5.0
    Associates at this location were very helpful. I was looking for a particular product and it was not on the shelf. The associate consulted with another and found that it was being kept in the back and provided only on customer request. Saved me a trip to another store. Appreciated the great customer service!

Frequently Asked Questions About Petco

Does the Petco Norridge location have a vet hospital?

Yes, Petco Norridge has a full-service vet hospital.

Does Petco Norridge offer vaccinations?

Yes, Petco Norridge provides vaccinations.