Business Details
About
Pet StorePetco
Visit your Normal Pet Store located at 1700 East College Avenue Suite 1 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,127 reviews
5 stars
651
4 stars
277
3 stars
106
2 stars
27
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable about products and services.
Grooming Issues
Several reviews highlighted significant dissatisfaction with grooming services, including poor handling and results.
Product Availability
Customers frequently reported issues with stock availability, particularly for specific pet food and supplies.
Positive Experiences
Despite some negative feedback, many customers expressed overall satisfaction with their shopping experiences and the store's atmosphere.
- JSjordan stanferdJan 4, 20265.0Dead lizard in the air vent but it was still cool
- MSMichelle SorrellJan 2, 20265.0Staff is always there to help you!
- ARAngela RobertsDec 29, 20255.0Petco is a wonderful place to get your dogs groomed. I was greeted with a smile upon arrival and not ignored. Not only did Mya and Bee take the time to go over things with me regarding the care of my 2 dogs, but they also didn't rush me and did not treat me poorly like another national pet store in town did. Your kindness and professionalism are appreciated more than you know! See you again soon!
- DCDib Enrique Gali CastilloDec 14, 20255.0Surtido extenso para todas las mascotas
- BKBrando KurtNov 28, 20255.0I had a really great experience here the other day. I came in to pick up Hill’s Science Diet dry food for my older male cat — in my opinion, it’s the best quality food you can buy — and the cashier reminded me it was buy-one-get-one-50% off. I ended up getting two big bags for a really solid price, which I appreciated. They also were kind enough to let me take home some pest snails for my tank (I have/breed assassin snails that are picky and won’t touch high-protein pellets), so that was an unexpected bonus. Thank you to the Petco team — you definitely earned my business.
Frequently Asked Questions About Petco
Does the Petco Normal location have a vet hospital?
No, Petco Normal does not have a full-service vet hospital.
Does Petco Normal offer vaccinations?
Yes, Petco Normal provides vaccinations.
Does Petco Normal offer curbside pickup?
Yes, curbside pickup is available at Petco Normal. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Normal Petco?
Hamster and guinea pig prices vary by location. Call your Normal Petco at 3092689898 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Normal sell dogs?
No, Normal Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What types of pet care services are available at Petco Normal?
Petco Normal offers premium pet foods, expert training, and vaccination services to support healthy pets.
Does Petco Normal have a veterinary hospital on site?
No, Petco Normal does not have a full-service veterinary hospital.
Are vaccinations provided at Petco Normal?
Yes, vaccination services are available at Petco Normal.
Is curbside pickup available at the Petco Normal location?
Yes, Petco Normal offers curbside pickup for eligible products.
What are the store hours for Petco Normal?
Petco Normal is open from 9 AM to 9 PM Monday through Saturday, and from 9 AM to 8 PM on Sundays.
Can I adopt dogs or cats at Petco Normal?
Petco Normal does not sell dogs or cats, but through the Petco Love program with local animal welfare organizations, you can meet pets available for adoption at the store.
How can I schedule grooming services at Petco Normal?
You can book grooming appointments online through Petco's reservation link for the Normal location.
What nearby pet-related services can I visit around Petco Normal?
Near Petco Normal, you can find Vetco Vaccination Clinic for pet grooming, training, and vaccinations, and other pet trainers available at Petco as well.
Are there dining options near Petco Normal for customers to visit?
Yes, customers can enjoy a meal or a treat nearby at Cold Stone Creamery, Five Guys, Wingstop, or Nothing Bundt Cakes—all within close proximity to Petco Normal.
What shopping centers or stores can I visit around Petco in Normal?
College Plaza shopping center and other stores like Office Depot, Shoe Carnival, and Bed Bath & Beyond are close to Petco Normal, offering additional shopping options.