Location.com logo
Brand Certified

Petco

4.3
(1147 reviews)

Business Details

1700 E College Ave, Normal, IL
61761, United States
(309) 268-9898

About

Pet StorePetco
Petco is your trusted pet store near you in Normal. Visit your local Petco at 1700 E College Ave for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Normal Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1700 E College Ave, Normal, IL
61761, United States

Hours

Reviews

4.3
1,147 reviews
5 stars
665
4 stars
279
3 stars
107
2 stars
28
1 star
68

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the staff for being friendly, knowledgeable, and helpful across various departments.

Grooming Issues

Several reviews highlighted significant dissatisfaction with grooming services, including poor handling of pets and unsatisfactory results.

Product Availability

Customers noted that the store is generally well-stocked with a variety of pet supplies, although some experienced issues with specific items being out of stock.

Customer Service

Mixed feedback on customer service experiences, with some customers reporting excellent service while others faced long wait times and unhelpful responses.
  • KS
    Keith Schottland
    Feb 10, 2026
    1.0
    Don’t match price of competition unless it’s “Petco” according to the cashier. I assume she meant PetSmart. Good luck staying in business.
  • NH
    Nik Harney
    Feb 4, 2026
    5.0
    I'm here 23 times a week. They always have what I need.Staff is super friendly and helpful
  • AW
    Amenhotep Williams
    Feb 4, 2026
    5.0
    Finally received my GBB and my whole experience was great from start to finish.love this location because I ordered blue and they explained that if may take a week or so but guess what I received my GBB the very next day.I just want to thank all of the ladies at this location for their help and for being kind and really taking care of all of my needs.Peace and blessings to all
  • KG
    Karen Garcia
    Feb 4, 2026
    2.0
    My experience this time was disappointing. I took my 8-month-old Maltese mix , and this was the second time I brought him to this grooming salon. The first time I really liked the service, which is why I decided to come back. After only a few minutes, they called me to say that they could not cut his hair because he would not cooperate. I was very surprised, since my dog has already been to other grooming salons, and this would be the fourth time he has had his hair cut at a professional grooming place. This has never happened to me before, where they were unable to complete the service. The price for a bath and haircut is $65; however, I was charged $50 only for the bath and nail trimming, and the nails were cut but not filed. I really regret this situation because the girl who assisted me was very kind. I do not speak English, and she kindly used a translator to communicate with me, which I truly appreciated. Unfortunately, after this experience, I will not be returning, and I do not recommend this place for puppies or dogs that require more patience.
  • MM
    Moses Mellish
    Jan 29, 2026
    1.0
    I went in to buy a hamster for my daughters because of her last hamster passing away from old age they then questioned if we had the right enclosure we proceeded to tell them but since they saw us buying a travel cage alongside our younger daughter they assumed we were lying and turned us away claiming they only sell to those with 40 gallon tanks/cages. Such an awful experience I had to make an email to write how awful it was

Frequently Asked Questions About Petco

Does the Petco Normal location have a vet hospital?

No, Petco Normal does not have a full-service vet hospital.

Does Petco Normal offer vaccinations?

Yes, Petco Normal provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: