Business Details
495 E Lincoln Hwy, New Lenox, IL
60451-1973, United States
Certified by Petco • Mar 01, 2026
(815) 462-0639
Certified by Petco • Mar 01, 2026
https://stores.petco.com/il/newlenox/pet-supplies-newlenox-il-2604.html
Certified by Petco • Mar 01, 2026
About
Certified by Petco • Mar 01, 2026
Pet StorePet supply storePetco
Petco is your trusted pet store near you in New Lenox. Visit your local Petco at 495 E Lincoln Hwy for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats.
If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet.
This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your New Lenox Petco today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Petco • Mar 01, 2026
Hours
Certified by Petco • Mar 01, 2026
Reviews
4.3
560 reviews
5 stars
369
4 stars
97
3 stars
41
2 stars
24
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being friendly, knowledgeable, and helpful, although some reported inconsistent service.
Store Condition
Several reviews mentioned cleanliness issues and disorganization within the store, with some customers expressing disappointment in the overall environment.
Product Availability
Customers frequently noted that the store was well-stocked with a good selection of pet supplies, but there were complaints about items being out of stock or not matching online availability.
Grooming Services
Grooming experiences were mixed, with some customers praising specific groomers while others reported poor service and unsatisfactory results.
- SNSamantha Nicastro1 day ago4.0Love this store but only worth it when products are on sale. Most products are very pricey.
- MSMichelle Schwarzer4 days ago5.0Everything we needed was in stock , Good customer service
- SGStephanie GendusaFeb 17, 20265.0Always love this store. Clean, friendly staff. Just wish it was bigger so isles weren’t so tight.
- ARA little robotFeb 1, 20265.0The young man working the front counter when I came in was very kind and helpful. Did not get his name but he was great.
- SNSamer NofalFeb 1, 20261.0visit this Petco location in New Lenox very often to buy crickets, but unfortunately most of the time they are out of stock. I’ve made many trips specifically for crickets, only to find none available, which is very frustrating. During my last visit, I asked an employee why they are always out, and her response was very dismissive. She simply said, “We don’t. We didn’t get any for the whole week,” without any explanation, apology, or effort to help. If this item is frequently unavailable, it would be helpful to communicate that clearly or improve inventory management—especially since crickets are a basic, essential item for pet owners. I hope management takes this feedback seriously and works on both stock availability and customer service.
Frequently Asked Questions About Petco
Does the Petco New Lenox location have a vet hospital?
Yes, Petco New Lenox has a full-service vet hospital.
Does Petco New Lenox offer vaccinations?
Yes, Petco New Lenox provides vaccinations.
Does Petco New Lenox offer curbside pickup?
Yes, curbside pickup is available at Petco New Lenox. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at New Lenox Petco?
Hamster and guinea pig prices vary by location. Call your New Lenox Petco at 8154620639 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco New Lenox sell dogs?
No, New Lenox Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco New Lenox offer for pet health care?
Petco New Lenox offers a full-service vet hospital, vaccinations, and expert training services to ensure your pet's well-being.
Can I get pet vaccinations at Petco New Lenox?
Yes, Petco New Lenox provides vaccination services for pets.
Does Petco New Lenox offer curbside pickup and delivery options?
Yes, you can use curbside pickup and same day delivery services at Petco New Lenox for eligible products.
Does Petco New Lenox sell dogs or cats for adoption?
Petco New Lenox does not sell dogs or cats, but through the Petco Love program, you can meet adoptable dogs and cats at the store.
What are the store hours for Petco New Lenox?
Petco New Lenox is open Monday to Saturday from 9 AM to 9 PM, and Sunday from 9 AM to 7 PM.
Where is Petco New Lenox located and how can I contact the store?
Petco New Lenox is located at 495 E Lincoln Hwy, New Lenox, IL 60451. You can contact them at +1 815-462-0639.
Are there any nearby places where I can get pet vaccinations other than Petco New Lenox?
Yes, the Vetco Vaccination Clinic, a nearby veterinarian, offers pet vaccination services close to Petco New Lenox.
What other shopping options are near Petco New Lenox?
Near Petco New Lenox, you can visit T.J.Maxx and Ross Dress for Less for clothing, and Walmart New Lenox for electronics and department store items.
Are there food and dining options near Petco New Lenox?
Yes, nearby you can find Dunkin Donuts for coffee and donuts, Pizza Hut for pizza, and Jersey Mike’s Subs for fast food sandwiches.
What payment methods are accepted at Petco New Lenox?
Petco New Lenox accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
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