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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Plainfield Naperville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
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- Requires appointmentAvailable
Location
Hours
Reviews
4.2
105 reviews
5 stars
72
4 stars
13
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5
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1 star
13
- TMTony MurphySep 24, 20255.0Despite rather weird circumstances with our adoption process, the team at Banfield were nothing but helpful in making sure our cat got the necessary treatment needed. We love it here!
- ECElaine CurrySep 10, 20255.0Very professional and really takes care of my dog
- CBcindy brummelsSep 4, 20255.0Awesome visit with my dog. Dr.Faul is so kind and compassionate. Her CVT Nicole was kind and gentle with my dog. The Dr. gave great explanations of everything she was doing, listened to my concerns and gave me options on the best treatments. I felt like the Dr was genuinely taking care of my pet.I highly recommend this location.
- ATAsha TuluvaAug 22, 20255.0Well visit for my 8 yr old Golden doodle was managed well by Vet, tech and front office staff. Courteous and friendly staff. No up-sell of treatments or products. Updates through out the 6-hour stay.
- JLJuston LucasAug 11, 20251.0I don’t usually leave reviews but this place is very unprofessional. I called with a concern about my puppy, the receptionist hung up in my face after I asked to speak to a nurse or Doctor. I called back and the practitioner took the call this time. I made her aware of the receptionist hanging up on me, after she brushed off my complaint I attempted to tell her my concern but the practitioner was more concerned with my “tone” and not very concerned with the issue regarding my pet. She constantly accused me of yelling at her, even after I explained to her that I’m not yelling at her, I’m just a loud talker. She wouldn’t hear it, she wouldn’t accept my own explanation that I’m NOT yelling I’m concerned about my puppy. The secretary and the practitioner there had no concern regarding the pet! The patient! They were only concerned with their own personal feelings instead of remaining professional and making sure the patient is ok. The staff, at least the 2 I spoke with today failed to hold themselves to a higher standard and made a gross representation of Banfield Pet Hospital. You are regarded as professional and trusted and should always practice this standard. No excuses!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 3111 111th St, Ste 107, Naperville, IL 60564, USA.
What are the operating hours of Banfield Pet Hospital?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and certain holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care services, but you can call during hospital hours for urgent care advice and referrals.
What types of preventive care services does Banfield provide?
They offer vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations as part of preventive care.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access remote pet care advice 24/7 through Vet Chat on the Banfield app.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
It's an annual preventive care plan including exams, vaccines, diagnostics, nutrition, and dental care with automatic renewal.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule appointments online via their website or through their mobile app available on iOS and Android platforms.
What nearby pet-related services are available around Banfield Pet Hospital?
Nearby pet services include PetSmart for pet supplies and PetsHotel 1884 offering pet sitting and shelter services, convenient for additional pet care needs.
Are there dining options near Banfield Pet Hospital for pet owners?
Yes, nearby dining options include Matsusaka Teppanyaki & Sushi, Zuka Sushi & Hibachi Grill, and ZENSHI Handcrafted Sushi, perfect for a meal before or after your visit.
What shopping centers and stores are close to Banfield Pet Hospital?
Naperville Market Place and stores like T.J.Maxx and Dollar Tree are nearby, providing convenient shopping opportunities when visiting the hospital.