EarthWise Pet, nestled in Naperville, IL, has been a go-to pet supply store since 2019. We excel in pet nutrition and grooming, offering on-staff pet nutrition experts and top-tier pet foods. Our outstanding service and cutting-edge pet spa cover all grooming and self-wash needs. Discover a unique shopping experience marked by nutritional support and comprehensive grooming for both dogs and cats. We also provide same-day delivery and curbside pick-up for online orders, serving the Joliet, Plainfield, and Yorkville communities. Visit us to explore our 5-star pet food system and all-natural treats for your beloved pets!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.