As certified pet medical experts, our staff is dedicated to discovering the root of your pet’s health concerns. We aim to provide top-quality customer service backed by exceptional pet care.
Many customers praised the staff's kindness and compassion towards their pets, highlighting the warm atmosphere and personal connections formed.
Expertise and Communication
Dr. Gill is frequently recognized for his thoroughness, expertise, and ability to communicate effectively with pet owners about their pets' health.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding communication issues, perceived lack of empathy in emergencies, and concerns about unnecessary tests.
Affordability
Several customers mentioned that the pricing for services is reasonable compared to other veterinary clinics, making it accessible for pet owners.
Long-term Relationships
Many clients have been loyal to the practice for years, indicating a strong sense of trust and satisfaction with the care provided.
HW
Heidi Walczak
Dec 20, 2025
5.0
We have been going to A Central North for 8 years now. Dr. Gil is so kind and patient with our pup. The entire staff is warm and you can truly tell they love your pets. I highly recommend Dr. Gil and his entire staff.
LS
Leah Sorensen
Dec 6, 2025
5.0
We have been going to A Central North Animal Hospital for over 5 years, and I feel the price is very reasonable. The level of care is excellent, and all staff are friendly and accommodating, including the veterinarians. Most importantly, our dog Bailey is valued and remembered!
NS
Nancy Spenk
Dec 6, 2025
5.0
Dr Gill is a very kind and caring vet!
He has been very responsive to my questions and concerns regarding our liver shunt doggie Cookie! He has provided excellent care to Cookie throughout her diagnosis and treatment.
Keith and all of Dr Gill’s staff are knowledgeable and very compassionate. Our Cookie is in goods hands!
SW
Shannon W
Dec 4, 2025
1.0
IF YOU LOVE YOUR ANIMAL, DO NOT SEND THEM HERE!!! The vet did not disclose that my dog’s bloodwork showed signs of a serious disease and instead waited until she had an emergency related to the disease 4 months later to disclose this info. It was very obvious Dr. Gill did not care about the wellbeing of my animal and during an emergency, he advised me to come in so he could check on my dog and when I got there, without even looking at my dog, he had a staff member tell me it would be in my dog’s best interest to go to the ER. Obviously, having me drive an hour to Dr. Gill’s office during a MEDICAL EMERGENCY, only to be told they did not want to give treatment and to drive to an ER 1 hour away, in the opposite direction, is NOT in my pet’s best interest! One staff member was especially rude to my mother when she was trying to understand the medical terms he was using (english is her second language) and spoke down to us and treated us like we did not matter.
Most of the vet techs were very kind and treated us like human beings (one of the girls was very kind to my dog and I am so grateful for her compassion), but I can’t say the same for Dr. Gill and his main assistant.
Bottom line: If you love your animal and want them to see a vet that actually cares about their health/wellbeing, DO NOT SEND THEM HERE! Instead, find a vet that won’t treat you like an ATM!
BJ
Bridget Johnson
Dec 3, 2025
1.0
I will never come to this vet again! First off, they denied treatment for our dog after my partner's mom drove an hour in a snowstorm (which could have been prevented if they let us know over the phone that this specialty treatment needs to be an emergency room).
DR. GILL does not display empathy at all...found out bad news at another appointment but took days to contact my partner and I after us calling the vet multiple times for a response. He then told us that the levels were high in August but they did not alert us until we had another appointment in November. If they knew about it in August why would they not tell us?
He shows no sign that he cares and said he would send over a list of specialists. We receive it and it's just a list of other vet locations (no doctor names) and no specifics if they specialize in our dog's disease. The vet techs are friendly but I do not recommend this doctor.
Also they charge you $ if your dog pukes in the hospital which I think is pretty messed up cause it is a hospital and our poor dog was sick.
Frequently Asked Questions About A Central North Animal Hospital
What are the regular business hours of A Central North Animal Hospital?
The hospital is open Monday, Tuesday, Wednesday, and Friday from 8:30 AM to 5:00 PM; Thursday from 3:00 PM to 6:00 PM; and Saturday from 8:30 AM to 12:00 PM. It is closed on Sunday.
Are there any special hours for urgent care visits at A Central North Animal Hospital?
Yes, urgent care visits are available Saturday from 3:00 PM to 6:00 PM and Sunday from 10:00 AM to 4:00 PM for a $75 office visit fee.
What is the appointment start time for pets at the hospital?
Appointments start at 9:15 AM except on Thursdays. Pet drop offs are accepted between 8:30 AM and 9:00 AM.
Where is A Central North Animal Hospital located?
It is located at 418 W Northwest Hwy, Mt Prospect, Illinois, 60056, USA.
What kind of veterinary services does A Central North Animal Hospital provide?
The hospital offers certified pet medical expertise focused on diagnosing and treating the root causes of your pet’s health concerns, ensuring top-quality customer service and exceptional pet care.
How can I contact A Central North Animal Hospital?
You can call them at +1 847-818-7387 or visit their website at https://www.acentralnorth.com/ for more information.
Are there any nearby places where I can grab food after visiting A Central North Animal Hospital?
Yes, Olympus Gyros, a Greek fast food restaurant, is nearby where you can enjoy a meal after your visit.
Is there a nearby hair salon or spa close to A Central North Animal Hospital?
Yes, Jack Alexander Hair Salon & Spa is close by, which could be convenient if you want to get some personal care done while your pet is at the hospital.
What dental care facilities are located near A Central North Animal Hospital?
Several dental and oral surgery offices are near the hospital, including Associates For Oral, Maxillofacial & Implant Surgery and Oral Surgeons Chicago, which might be useful for your family's health needs.
Is A Central North Animal Hospital active on social media?
Yes, they have a Facebook page at https://www.facebook.com/A-Central-North-Animal-Hospital-229789594030902/ where you can follow updates and contact them.