Petco

4.4
1024 reviews

About

Pet StorePet supply store
Visit your Moline Pet Store located at 4411 16th Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4411 16th St, Moline, IL
61265, United States

Hours

Reviews

4.4
1,014 reviews
5 stars
619
4 stars
235
3 stars
94
2 stars
33
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the helpfulness and friendliness of certain employees, others reported poor service and unhelpful staff.

Product Availability

Customers expressed dissatisfaction with the availability and variety of products, particularly for specific pet needs, and noted issues with incorrect product quantities.

Grooming Services

Grooming services received positive remarks for quality and staff expertise, although there were some complaints about rudeness from groomers.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing to a pleasant shopping experience.

Pricing Concerns

Several customers found prices to be high compared to competitors, with some expressing frustration over perceived overpricing and limited discounts.
  • EE
    Eric Esparza
    2 days ago
    5.0
    Brought my dog to Petco to have her nails trimmed and want to send a special shout out to Alexis the lady who cut my dogs nails. My dog is not the best around new people but she took her time to kneel down and let my dog get acquainted with her. She was very professional and got it done in no time at all. Not big on reviews but when you do such an excellent job I knew I was going to go out of my way to let everyone know what great service I had. Thanks so much Alexis... Sorry if I didn't spell her name right. Thanks so much Petco!!
  • JG
    Jennifer Gosa
    2 days ago
    5.0
    Very friendly and knowledgeable people here. I like the quick service too.
  • JH
    John Hutchison
    3 days ago
    5.0
    Very helpful. Got 2 ferrets and a mouse from there. All the bedding and food. The staff are very very friendly and helpful! Our animals were very friendly from the time we got them home. I would highly recommend getting any pet or pet needs from here!
  • AB
    Angel Bender
    Nov 6, 2025
    1.0
    Bought hamsters week ago, it had to have been sick when we got him, he died within 10 days. I called to make staff aware, not asking for another one or my money back. Just wanted to let them know. The girl i talked to was very uncaring, transferred me to another employer who was worse to talk to, i told them my grandson was upset his pet died, his response was well that happens. Asked if he wanted my name to look up which one i purchased he said no. I will never walk into that place again or refer anyone there.
  • BB
    Bob Bailiff
    Oct 26, 2025
    5.0
    Great staff, fair prices, good selection

Frequently Asked Questions About Petco

Does the Petco Moline location have a vet hospital?

Yes, Petco Moline has a full-service vet hospital.

Does Petco Moline offer vaccinations?

Yes, Petco Moline provides vaccinations.