Business Details
About
Veterinarian
Ridge Animal Clinic provides Veterinary Services, Veterinary Surgery, and Pet Boarding to the Lansing IL, Area.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
221 reviews
5 stars
173
4 stars
19
3 stars
8
2 stars
6
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and caring staff, highlighting their compassion and attentiveness towards pets.
Veterinary Care
Overall, the veterinary services received positive feedback for being thorough and knowledgeable, although some customers reported inconsistent experiences with different vets.
Cleanliness Concerns
Several reviews mentioned issues with cleanliness in the clinic, particularly in exam rooms, which raised concerns about the overall hygiene standards.
Pricing Issues
A number of customers found the prices to be high, leading some to seek alternative veterinary services.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding poor customer service and long wait times.
- ABAmanda BenikNov 1, 20255.0Phenomenal service. Dr. K was incredible.
- JJJamiletOct 30, 20255.0Great customer service! The Doctor, the assistants, they were all so kind & informative. Constantly letting me know what was next for my dog & it showed that they really cared about treating my dog. Pretty affordable for what is worth!
- KBKathy BohseOct 4, 20251.0Not happy been taking my dog there since a puppy 13 years went there this morning as soon as they opened my dog was having trouble walking no I did not have a appointment the doctor was there no patients at all they didn't even ask our name or issue and turned us away will never return or recommend them
- CMChanel MooreSep 23, 20255.0Took care of my cat very well
- KSKilley ShroudSep 22, 20255.0Good staff
Frequently Asked Questions About Ridge Animal Clinic
Do you perform ear cropping?
Our clinic does not offer ear cropping services. This procedure is considered cosmetic and not medically necessary. It can also present unnecessary risks to animals. Major veterinary organizations discourage the practice of ear cropping for non-medical reasons.
Do you take in stray animals?
We do not accept stray animals at our facility.
What do new clients need to do to prepare for a visit?
New clients are required to provide information about their pet and make a pre-payment for the appointment. Please note that cancellations made less than 24 hours before the scheduled time are non-refundable.
Do you work with exotic pets?
Our clinic does not provide services for exotic pets. For exotic pet care, we recommend contacting Glenwood Village Hospital.
Do you offer pet boarding?
We do offer pet boarding services. To use this service, your pet must have current vaccinations for rabies, distemper, flu, and bordetella. Additionally, a fecal exam within the last six months is required.
Do you offer grooming?
Our clinic does not provide pet grooming services.
Do you accept insurance?
We do not work directly with insurance companies. Clients are responsible for managing their own insurance claims and payments.