Business Details
About
Pet StorePet supply store
Visit your Lake Zurich Pet Store located at 787 West Main Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
500 reviews
5 stars
293
4 stars
84
3 stars
38
2 stars
20
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff interactions is mixed; while some employees are praised for being friendly and helpful, others are criticized for rudeness and poor customer service.
Grooming Services
Grooming services receive positive remarks, with several customers highlighting the skill and care of groomers, particularly Liz and Shea.
Product Availability
Customers appreciate the variety of products available, but there are complaints about stock levels, particularly for specific items like hermit crab supplies and cat food.
Store Cleanliness
The store is generally reported as clean and well-organized, although there are serious concerns about the conditions of live animals, particularly fish.
Pricing Issues
There are complaints about inconsistent pricing and issues with price matching, leading to customer dissatisfaction.
- SCShawn Clabby3 days ago5.0Nice staff and great selections of products.
- SSS SNov 9, 20251.0Horrible customer service
- KKKatelynn KaminsNov 3, 20251.0I was really disturbed to see so many dead fish floating in the tanks :(
- KMKim MonrealOct 30, 20255.0Friendly associates, well-organized store, lots of goodies, and
- SSSquirrelygirly9Oct 27, 20254.0Online order was ready very quickly but needed a price adjustment as I couldn't get my manufacturer coupon for $10.00 to go through. The store manager was a bit condescending and didn't appreciate his demeaning attitude on a Sunday morning, but the inventroy specialist Cary stepped in and took over and he's a real nice PLEASANT dude so all went well. Got a great price on an expensive 30lb bag of Royal Canin Adult Golden Retriever Dog Food, so I was happy but, that manager was a total BUZZKILL and I prefer to stick to Palatine where they are a nicer crew!
Frequently Asked Questions About Petco
Does the Petco Lake Zurich location have a vet hospital?
Yes, Petco Lake Zurich has a full-service vet hospital.
Does Petco Lake Zurich offer vaccinations?
Yes, Petco Lake Zurich provides vaccinations.
Does Petco Lake Zurich offer curbside pickup?
Yes, curbside pickup is available at Petco Lake Zurich. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Lake Zurich Petco?
Hamster and guinea pig prices vary by location. Call your Lake Zurich Petco at 8475506760 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Lake Zurich sell dogs?
No, Lake Zurich Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Lake Zurich offer for pet health?
Petco Lake Zurich provides a full-service vet hospital and vaccination services to keep your pets healthy.
Does Petco Lake Zurich provide curbside pickup and delivery options?
Yes, Petco Lake Zurich offers curbside pickup and same-day delivery for eligible products.
Can I buy hamsters and guinea pigs at Petco Lake Zurich?
Prices and availability for hamsters and guinea pigs vary; please call Petco Lake Zurich at 847-550-6760 for current information.
Does Petco Lake Zurich sell dogs or cats?
No, they do not sell dogs or cats, but you can meet adoptable pets through the Petco Love program partnered with local animal welfare organizations.
What are the operating hours of Petco Lake Zurich?
Petco Lake Zurich is open Monday through Saturday from 9 AM to 9 PM, and Sunday from 9 AM to 7 PM.
Where is Petco Lake Zurich located?
Petco Lake Zurich is located at 787 W Main St, Lake Zurich, IL 60047.
What payment methods are accepted at Petco Lake Zurich?
Petco Lake Zurich accepts debit and credit cards as well as mobile NFC payments; cash is not required.
Are there any nearby pet-related services to Petco Lake Zurich?
Yes, Vetco Total Care Animal Hospital and Oakview Pet Resort are nearby, offering veterinary care and pet sitting respectively, providing convenient options for pet owners.
What nearby places can I visit for dining before or after shopping at Petco Lake Zurich?
You can visit nearby restaurants like Eggshells Restaurant for breakfast and brunch, Kobe Japanese Steakhouse for Japanese cuisine, or The New Crave Cafe for Latin American dishes.
How can nearby stores help enhance a visit to Petco Lake Zurich?
Nearby stores like Party City and Trader Joes offer party supplies and groceries, so you can conveniently shop for other needs alongside pet supplies when visiting Petco.