We have taken our lab mix to this location a number of times in the past when Dayna used to work there. She was amazing with him. Unfortunately we’ve tried other groomers there a few times, and their customer service and current grooming staff have been disappointing.
Recently we scheduled an appointment and they changed the time without even calling us to ask us if that was ok. I called to check, and she said “oh yeah, I changed it, but you can come in at the other time still if you want”.
Then when we came in for our actual appointment we were turned away due to my dog being on a specific allergy medication. The person I was talking to said it causes drowsiness, nausea, and diarrhea. Without even asking me how long he’s been taking it, or if he’s actually experiencing any of these issues. Which he’s not. She said something along the lines of “and we don’t deal with that, so you’d have to bring him back in 24 hours”. Huh? So you can’t bathe my dog, because he might shit or fall asleep in the tub or on the table? It made no sense. Also, I had my autistic daughter there with me, pulling me in every direction, so scheduling a visit to the groomers is a much bigger deal than it may be for some if you’re the primary caretaker of a kid with special needs that has to be with you.
Lastly, they act like they could care less about working with animals, like if you want them to acknowledge your dog upon arrival to make them feel comfortable being in an unfamiliar place, forget it.
Petco, do better.
TR
Tracy Rucker-Boykin
Nov 15, 2025
1.0
45.00 for a bath...never again
DS
Dana smith
Oct 23, 2025
5.0
Samantha always do a amazing job.
AJ
Audrey Jackson
Oct 10, 2025
5.0
Excellent customer service.
LA
loretta anderson
Oct 5, 2025
5.0
I have been bringing my granddog here for months and at first I was a little disappointed, but I realized I had to let the groomers know how I would like Bailey to look. And I had to always use the same groomer. So with that being said, I have been taking Bailey to see Sydney each time and I have no complaints! Sydney is great with Bailey and has her cute and smelling good after each and every groom. Bailey feels comfortable with her and that means a lot when you’re leaving your pet in the care of someone else!
The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.
How long does dog grooming at Petco Homewood take?
A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.
Does Petco Homewood do nail trimming?
Yes, nail trimming is provided by our cat and dog groomers as an a la carte service or in our grooming packages.
What are the operating hours of Petco Grooming in Homewood, IL?
Petco Grooming in Homewood is open Monday through Saturday from 8:00 AM to 6:00 PM, and on Sunday from 9:00 AM to 6:00 PM.
How can I book a grooming appointment at Petco Grooming Homewood?
You can book a grooming appointment online through their reservation website at https://www.petco.com/webapp/wcs/stores/servlet/PetcoServicesBookGroomingView?catalogId=10051&langId=-1&storeId=10151&store_number=1967 or call them at +1 708-206-0639.
How much does dog grooming cost at Petco Grooming Homewood?
The cost varies based on your dog's size, coat type, and the services included. Contact Petco Homewood directly for an estimated price. A consultation is included at the beginning of the appointment to discuss details and pricing.
How long does a dog grooming appointment typically take?
Grooming time varies by dog size and requested services. An estimated completion time is given at the start of the appointment. Express service is available for a faster appointment for an additional $12.
Does Petco Grooming Homewood offer nail trimming services?
Yes, nail trimming is available as an a la carte service or included in grooming packages for both cats and dogs.
Are there other pet-related services nearby Petco Grooming in Homewood?
Yes, nearby is Vetco Total Care Animal Hospital which offers pet grooming, training, and veterinary services, and another Petco pet store providing additional pet products and services.
What nearby shopping options are available around Petco Grooming Homewood?
You can visit stores like Five Below for discount items, JOANN Fabrics and Crafts for fabric needs, Old Navy and Ross Dress for Less for clothing options, and Bed Bath & Beyond for home goods.
Are there dining options near Petco Grooming in Homewood?
Yes, nearby restaurants include Panda Express for Chinese fast food, Chili's Grill & Bar for American and Tex-Mex cuisine, and It's Just Wings for chicken wings and delivery service.
What social media platforms does Petco Grooming Homewood use?
Petco Grooming shares updates on their TikTok account at https://www.tiktok.com/@petco and their Facebook page at https://www.facebook.com/Petco/.
Where is Petco Grooming located in Homewood, IL?
Petco Grooming is located at 17930 Halsted St, Homewood, IL 60430, USA.