Petco Grooming

4.2
165 reviews

Hours

Reviews

4.2
148 reviews
5 stars
100
4 stars
17
3 stars
5
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Mixed reviews on grooming quality; some customers were satisfied while others reported uneven cuts and incomplete services.

Customer Service

Generally positive feedback on customer service, with many praising the friendliness and professionalism of the staff.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that the services did not justify the costs.

Appointment Management

Issues reported with appointment scheduling and communication, including changes made without customer consent.
  • BH
    Bri H
    6 days ago
    1.0
    I’m unhappy with my experience at Petco. My dog did not receive the quality of care I expect when leaving them with a grooming service. The grooming itself was not done well, and I felt the experience was rushed and careless. Trust is extremely important when it comes to pets, and this visit left me disappointed and concerned.
  • TS
    Tracey Skinner
    Dec 24, 2025
    5.0
    Sam is the best. My dog likes her better then he like me SMH
  • PG
    Porsche Gross
    Dec 24, 2025
    1.0
    marco did a terrible job on my dog the haircut look like he ain’t know what he was doing and he made my dog nail bleed when trying to cut it and his breathe was unpleasant shouldn’t have workers talking to customers with a file breathe
  • IB
    isaac brooks
    Dec 14, 2025
    5.0
    Sydney is amazing with my fur baby Kam. She holds him until he’s calm and he always comes home looking amazing.
  • DC
    Danielle Chu
    Dec 9, 2025
    1.0
    I was not happy that when I went to pick up my fur baby from grooming, that she was cut up on her nose area where she was bleeding and the groomer couldn't explain why she was cut(fear that someone did something to my baby) then to see that Petco is forcing customers to pay for a $50 supplies/material fee that are used on ALL the fur babies that does NOT replace the equipment. THIS IS WRONG when we are already paying so much in grooming where my baby gets hurt!! Removal of the Material fee NEEDS to happen ASAP. I know I am NOT the only one complaining about this matter either.

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco Homewood?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco Homewood take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.