Brand Certified
Banfield Pet Hospital
4.0(300 reviews)
Certified by Banfield Pet Hospital • Apr 19, 2026
Business Details
6405 Grand Ave, Gurnee, IL
60031, United States
Certified by Banfield Pet Hospital • Apr 19, 2026
(847) 856-0690
Certified by Banfield Pet Hospital • Apr 19, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Apr 19, 2026
About
Certified by Banfield Pet Hospital • Apr 19, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Gurnee provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Apr 19, 2026
Hours
Certified by Banfield Pet Hospital • Apr 19, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 4:00 PM
Sunday9:00 AM - 4:00 PM
Reviews
4.0
300 reviews
5 stars
188
4 stars
39
3 stars
13
2 stars
10
1 star
50
- EBEric Burns2 days ago5.0It's the best Banfield in the world. Likely the entire universe.
- JBJazmin Blanco4 days ago5.0Happy to bring all of my pets to Banfield! I recommend their plans as they are great for whatever your pet may need!
- JSJossue Sanchez6 days ago5.0Took really good care of my cavalier.
- RRRandyApr 13, 20261.0We trusted Banfield to care for our senior dog, but our experience was deeply disappointing and ultimately heartbreaking. Banfield Pet Hospital is owned by Mars, Incorporated, a private family-owned company. Mars acquired Banfield in 2007 and operates it under their Mars Veterinary Health division. Banfield is a high volume veterinarian factory. We thought other people should be aware of our experience dealing with Banfield. Over multiple visits (including wellness), the last on January 13, our dog showed clear signs of declining health, including significant and dramatic weight loss. Given our dog’s age and breed, these changes should have raised serious concern and prompted further investigation or, at the very least, clear communication with us about potential underlying issues. More details to follow
- IZisamary zamudioMar 14, 20265.0Staff, nurses and the Dr were great. I have 2 pets and they suffer from heart issues. The doctor was very kind, patience, and concern about our issues/questions. Dr was able to explain in detail the issues and recommendations. We appreciate all of you for today's visit. Thanks,
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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