Petco

4.2
488 reviews

About

Pet StorePet supply storePetco
Visit your Geneva Pet Store located at 1885 S. Randall Rd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1885 S Randall Rd, Geneva, IL
60134, United States

Hours

Reviews

4.2
487 reviews
5 stars
292
4 stars
89
3 stars
55
2 stars
12
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees who provided exceptional service.

Grooming Issues

Several reviews highlighted negative experiences with the grooming department, including complaints about poor grooming quality and rude staff.

Product Availability

Customers appreciated the wide selection of pet products available, although some noted issues with pricing and stock limitations.

Store Cleanliness

Feedback on store cleanliness was mixed, with some customers noting a clean and organized environment while others reported unsanitary conditions.
  • JJ
    Jeff Jachim
    2 days ago
    5.0
    Have been taking "Gus" there for grooming for 1.5 years and always pleasantly surprised how Jasmine the groomer gets so excited to see him! You can tell she and the other groomers just love their job! Thanks Jasmine!
  • MM
    Meghan
    Dec 17, 2025
    5.0
    In and out. Great customer service!! My Christmas shopping is officially done!! Thank goodness ☺️
  • LS
    Lorelei Santini
    Dec 9, 2025
    3.0
    Tbh pretty alright. Crickets are double the price than at PetSmart… and it took like 10min for crickets vs 3min at PetSmart. In summary go to PetSmart.. Also parking lines are barely visible, definitely need an update.
  • SS
    Sarah
    Dec 7, 2025
    1.0
    The absolute RUDEST employees. And not just one it’s almost all of them!
  • SF
    Susanne Francoeur
    Nov 17, 2025
    5.0
    From the moment you walk in and are greeted, Geneva Petco has a great selection of food, litter, toys and treats for all of your pets. My cat loves a certain litter that I know I can find at Petco. I also know I can pick up treats for my older dog who has a hard time with hard treats. The staff is welcoming and polite. It is a true pleasure to shop there.

Frequently Asked Questions About Petco

Does the Petco Geneva location have a vet hospital?

No, Petco Geneva does not have a full-service vet hospital.

Does Petco Geneva offer vaccinations?

Yes, Petco Geneva provides vaccinations.