Business Details
About
Pet StorePet supply store
Visit your Geneva Pet Store located at 1885 S. Randall Rd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
482 reviews
5 stars
289
4 stars
89
3 stars
54
2 stars
12
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly in the grooming and aquatic departments.
Grooming Quality
While some customers had excellent experiences with groomers, others reported poor grooming results and issues with the grooming policies.
Product Availability
Customers appreciated the wide selection of pet products, though some noted frequent stock issues and high prices compared to online options.
Store Environment
The store was generally described as clean and well-organized, but there were complaints about rude staff and poor customer service experiences.
App Issues
Several customers expressed frustration with the app and rewards system, indicating it was troublesome and not user-friendly.
- SFSusanne FrancoeurNov 17, 20255.0From the moment you walk in and are greeted, Geneva Petco has a great selection of food, litter, toys and treats for all of your pets. My cat loves a certain litter that I know I can find at Petco. I also know I can pick up treats for my older dog who has a hard time with hard treats. The staff is welcoming and polite. It is a true pleasure to shop there.
- KRKathleen RischNov 14, 20255.0The staff was very helpful and knowledgeable about their cat food products
- MDMichelle DicksonNov 11, 20255.0I absolutely love shopping here!! Everyone is super friendly, very knowledgeable about all products and my mobile app when I can't quite navigate through it, helpful and easy to talk with! I highly recommend Petco to everyone!! It's ALWAYS a treat looking at the kittens up for adoption! 😺 I'm just sad when I leave them behind though. I could EASILY be the crazy cat lady!!
- MMMaiaNov 2, 20255.0kind of just a basic petco, but wanted to leave a review for spectacular customer service from DJ! we’ve only been in twice but he’s been extremely pleasant and helpful each time. thank you DJ :)
- DLD. LoveNov 2, 20251.0ABSOLUTELY TERRIBLE THE TWO GIRLS THAT WORK THERE JASMINE & some other girl they tried to kill my dog then say he was difficult which is not true he’s never had problems at the north aurora location! never again i will be finding me a private groomer. these people are terrible!!! & if my dog died i would’ve sued! terrible! never again!
Frequently Asked Questions About Petco
Does the Petco Geneva location have a vet hospital?
No, Petco Geneva does not have a full-service vet hospital.
Does Petco Geneva offer vaccinations?
Yes, Petco Geneva provides vaccinations.
Does Petco Geneva offer curbside pickup?
Yes, curbside pickup is available at Petco Geneva. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Geneva Petco?
Hamster and guinea pig prices vary by location. Call your Geneva Petco at 6302322494 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Geneva sell dogs?
No, Geneva Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Geneva located?
Petco Geneva is located at 1885 S Randall Rd, Geneva, IL 60134, USA.
What are the operating hours of Petco Geneva?
Petco Geneva is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Petco Geneva offer vaccination services for pets?
Yes, Petco Geneva provides vaccinations for pets.
Is there a full-service veterinary hospital at Petco Geneva?
No, Petco Geneva does not have a full-service veterinary hospital.
Does Petco Geneva provide curbside pickup and delivery services?
Yes, Petco Geneva offers curbside pickup and same-day delivery services for eligible products.
Can I buy dogs and cats at Petco Geneva?
No, Petco Geneva does not sell dogs or cats. However, through the Petco Love program, customers can meet dogs and cats available for adoption at the store.
How can I check the prices for hamsters and guinea pigs at Petco Geneva?
Prices for hamsters and guinea pigs vary. You can call Petco Geneva at 630-232-2494 for pricing and availability or visit their companion animal website.
What nearby veterinary clinics can I visit near Petco Geneva?
Nearby veterinary options include Vetco Vaccination Clinic and Millbrook Animal Care Clinic, both offering pet health services close to Petco Geneva.
Are there any nearby wellness or chiropractic centers close to Petco Geneva?
Yes, nearby wellness options include Genesis Integrative Medicine, The Chiropractic People, and Performance Spine & Sport, offering chiropractic and massage services.
What dining options are available near Petco Geneva for a quick meal?
Nearby restaurants include Currito Geneva for health food and vegetarian options, Boston Market for chicken and fast food, and McDonald's for burgers and quick meals.