Petco

4.2
1070 reviews

About

Pet Store
Visit your Fairview Hts Pet Store located at 6595 North Illinois for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6595 N Illinois, Fairview Hts, IL
62208-2001, United States

Hours

Reviews

4.2
1,059 reviews
5 stars
624
4 stars
220
3 stars
98
2 stars
33
1 star
84

What are people saying?

AI-generated from recent customer reviews

Animal Care

Concerns were raised about the care and living conditions of animals, particularly small animals like guinea pigs and fish.

Customer Service

Customer service experiences were mixed, with some praising friendly and knowledgeable staff, while others reported rude interactions and lack of assistance.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing inconsistent quality and poor handling of pets.

Store Cleanliness

While some reviews noted a clean and organized store, others reported unsanitary conditions, particularly in animal enclosures.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration over stock issues and discrepancies between online and in-store pricing.
  • CW
    CheaBrielle Wright
    Nov 12, 2025
    1.0
    THIS STORE SMELLS LIKE TOE CHEESE. WHEN I WENT TO THE BIRD SECTION, THEIR CAGES WERE CRUNCHY AND UNKEPT. THE BIRDS WERE NEGLECTED. THE FISH WERE UPSIDE DOWN AND FLOATING ON THE SURFACE OF THEIR TINY PLASTIC CONTAINERS.
  • DF
    Donna Ford
    Nov 7, 2025
    5.0
    Clean and organized. Fully stocked.
  • EG
    elle garriock
    Oct 28, 2025
    1.0
    Don’t get me wrong usually places like this don’t provide the best care for the animals that they’re selling, but this was by far the worst I’ve ever seen. Multiple guinea pigs In a small enclosure that wouldn’t even be suitable for one, amongst many other examples, just go see it for yourself. NOT TO MENTION: A staff member who was working the grooming was vaping while on the job and quickly tried to hide it when I walked by…disgusting!
  • RF
    Robert Foster
    Oct 17, 2025
    5.0
    I had great service every time I go to Petco the employees are very knowledgeable about the fish and taking good care of all the tanks no dead fish in the aquariums.
  • PD
    paul dotdotdot
    Oct 11, 2025
    4.0
    This store sells a variety of rocks as pets -period. I know it's a few varieties of the pet rocks seems to have character traits from the brimstone familyNote: a special sand gradient needs to be purchased to feed those pet rocks.

Frequently Asked Questions About Petco

Does the Petco Fairview Hts location have a vet hospital?

No, Petco Fairview Hts does not have a full-service vet hospital.

Does Petco Fairview Hts offer vaccinations?

Yes, Petco Fairview Hts provides vaccinations.