Petco

4.4
885 reviews

About

Pet StorePet supply storePetco
Visit your Edwardsville Pet Store located at 6631 Edwardsville Crossing Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6631 Edwardsville Crossing Dr, Edwardsville, IL
62025, United States

Hours

Reviews

4.4
876 reviews
5 stars
551
4 stars
194
3 stars
68
2 stars
17
1 star
46

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Customers frequently praised the staff for being friendly, knowledgeable, and helpful in providing assistance and information.

Product Availability

While many customers appreciated the selection of products, some reported issues with items being out of stock or not available as advertised.

Grooming Services

Grooming services received positive feedback, with several customers noting excellent experiences and care for their pets.

Customer Service Issues

There were complaints about long wait times for assistance and checkout, indicating a need for better staffing and management.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, noting that prices seemed high compared to competitors.
  • DS
    Derek Spears
    Jan 5, 2026
    5.0
    Better than stl petco. The pet roaches there rob you when you walk by them.
  • LH
    Lana Henry
    Dec 30, 2025
    4.0
    Was out of stock on what I ordered online
  • KS
    Katrina Slayton
    Dec 29, 2025
    5.0
    Kay (I think) helped us with our beardie and gave us some great information. She was super nice and helpful!
  • SL
    Stacy Levin
    Dec 25, 2025
    5.0
    Staff was friendly and they had a nice selection even Christmas Eve!
  • RM
    Ron Marion
    Nov 30, 2025
    1.0
    I bought a large bag of Purina dog food from Petco and we discovered it’s infested with worms! Yuck! There’s evidently no way to return it. I can get a store credit - maybe, after I lug the entire 18 lb bag to their store. I bought online and there’s no way to get support. Just an idiotic bot that takes me in circles… Buy stuff from a local shop!

Frequently Asked Questions About Petco

Does the Petco Edwardsville location have a vet hospital?

Yes, Petco Edwardsville has a full-service vet hospital.

Does Petco Edwardsville offer vaccinations?

Yes, Petco Edwardsville provides vaccinations.