The staff is frequently described as friendly, caring, and attentive to the dogs, creating a welcoming atmosphere for both pets and their owners.
Facility Cleanliness
Many reviews highlight the cleanliness of the facility, with customers appreciating the efforts made to maintain a sanitary environment for the dogs.
Pet Enjoyment
Customers report that their pets have a great time at Pampered Pets, often coming home tired and happy after daycare or boarding.
Mixed Experiences
While many reviews are positive, there are some negative experiences reported regarding service quality and management changes, indicating inconsistency in customer satisfaction.
Affordability
Several customers mention that the services offered, including daycare and grooming, are reasonably priced, adding to the overall positive perception of the business.
The staff and accomodations here are amazing! My dog Stanley & I couldn't be more grateful to have found this place. Thank you Pampered Pets!
BM
Brenda Mollicone
Aug 16, 2025
5.0
my puppy Oliver loved his stay and he made new friends
SK
Shannon Kolaski
Jun 29, 2025
5.0
Absolutely the best place ever to take your pets. Our pup has so much fun and is treated so well. The staff is amazing, so friendly and always so helpful. Nothing like dropping your pup child off somewhere that feels like family. Thank you to all at pampered pets, you guys rock.
MD
Michael Donovan
Jan 21, 2021
5.0
Fantastic place. Really good with the dogs. Willow loves as swimming with Talor.
Frequently Asked Questions About Pampered Pets Resort and Spa
What services does Pampered Pets Resort and Spa offer?
Pampered Pets Resort and Spa offers dog boarding, dog daycare, dog grooming, and dog swimming therapy services.
What are the operating hours of Pampered Pets Resort and Spa?
The resort is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 9:00 AM to 12:00 PM.
Where is Pampered Pets Resort and Spa located?
It is located at 1050 Dundee Avenue, East Dundee, IL 60118, USA.
How can I make a reservation at Pampered Pets Resort and Spa?
Reservations can be made through their website at https://pamperedpetservices.com/contact-us/.
Does Pampered Pets Resort and Spa have an online presence?
Yes, they have a website at https://pamperedpetservices.com/, a Facebook page at https://www.facebook.com/pamperedpetsdundee, and an Instagram handle @pamperedpetsdundee.
When was Pampered Pets Resort and Spa established?
The resort was established in 2009.
Are there any nearby insurance agencies to Pampered Pets Resort and Spa?
Yes, nearby insurance agencies include Farmers Insurance - Juan Urzua and Nationwide Mutual Insurance Company, which might be useful for pet insurance inquiries.
What nearby dining options are available around Pampered Pets Resort and Spa?
Nearby dining options include Quesadillas Rosales, La chapalita, Don Rafa, De Nuestro Rancho A Tu Mesa, Aral Mexican Restaurant, and Tianguis Milk Pail offering a variety of Mexican and Latin American cuisines.
Are there any entertainment venues near Pampered Pets Resort and Spa?
Yes, nearby entertainment venues include Fox Valley Hall, Ritmo Latino Nightclub, Club Premier, Club Royal B & V, and Cantina La Antigua, perfect for after your visit to the resort.
How can nearby businesses like Lux Car Sales and Rentals help customers visiting Pampered Pets Resort and Spa?
Lux Car Sales and Rentals can assist customers needing transportation options, making it convenient to travel to and from Pampered Pets Resort and Spa.