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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Lombard provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more.
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- Requires appointmentAvailable
Location
Hours
Reviews
4.0
143 reviews
5 stars
89
4 stars
18
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22
- KVKathryn VailDec 30, 20251.0If I can give this 0 stars I would. My dog got neutered here and after he got neutered it had costed us over 8k in hospital bills and emergencies. Our dog developed a infection no where near the Incision sight was at and went into septic shock. We had to take our dog to the hospital and he was hospitalized from it. We took our dog here 2x for his infection and they didnt do anything and charged us for more money when they thought he had a blood disorder. Our dog almost died because of what they did. Do not take your pets here they are very unsanitary and unprofessional.
- ETEric TolleyDec 11, 20251.0My dog was stolen from my car and they still want me to pay $800 for something I haven't used.
- JJJulieNov 25, 20254.0We followed Dr. Setar to this location from another Banfield location. She’s great- always so kind, listens, and I feel like she truly cares for my doodle. She goes over and above and I value her knowledge and kindness. At the front desk Toby and Kaiden are always so happy and welcoming when we check in!! I appreciate those three people greatly!! I always think the health plans are a great option I am very grateful every year- I feel like we utilize all services in the plan
- BMBrenda McC00lOct 20, 20255.0Excellent nurse and doctor care for my pet.
- RGRose GSep 27, 20251.0Banfield in Downers Grove Horrible from check in to vet. At check in they didn’t verify any of my information. I have a new address. They normally ask if I want nail trim which I did but forgot because I was trying to handle 2 pets at once. Vet tech asked minimal questions then took my cat back. I told vet tech cat was constipated. Vet said nothing. No idea what was even done because the doctor told me nothing about my cat. They then took my dog and came back said vaccines were done. They didn’t even ask which ones I wanted they just gave him what they wanted. At this point I don’t even feel confident that they gave any. Again vet said nothing about the dogs health. He did say he didn’t look in his mouth or draw blood. Those are two of the most basic parts of a comprehensive exam. I mentioned to the vet tech I thought the dog had a broken canine and vet chose not to look yet tell me he could need a surgery to remove his canine. Such a disappointing visit. Will look into purchasing vet insurance and find a vet that cares about their job and the pets they treat.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Lombard offer for pet health?
Banfield Pet Hospital offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive examinations, microchipping, spay/neuter, DNA testing, and end of life care.
Does Banfield provide emergency veterinary care?
No, Banfield does not provide emergency care. However, during hospital hours you can call for urgent care advice and referrals. Outside hospital hours, please contact your local emergency hospital.
What are the hospital hours for Banfield Pet Hospital in Lombard?
The hospital is open Monday, Tuesday, Friday from 8:00 AM to 6:00 PM; Wednesday and Thursday from 8:00 AM to 4:00 PM; Saturday from 8:00 AM to 5:00 PM; and Sunday from 9:00 AM to 3:00 PM.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early screenings, nutritional and dental consultations. They are not insurance but offer discounts and renew automatically yearly unless paid in full at enrollment.
Can I get veterinary care remotely through Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage via Vet Chat™ on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via the Banfield website or app. Appointments can be in-room visits, drop-off visits, or virtual visits if you have an Optimum Wellness Plan.
What nearby pet services are available near Banfield Pet Hospital?
Nearby pet-related places include Chicagoland Animal Rescue, NFP which is an animal shelter and pet services provider, and PetSmart offering pet supplies and services. These locations might be useful if you're adopting a pet or need additional pet products.
Are there local shopping options near Banfield Pet Hospital for after your visit?
Yes, nearby shopping centers include Marshalls & HomeGoods, Kirkland’s furniture store, Five Below discount store, Bed Bath & Beyond, buybuy BABY, and the Finley Square Shopping Center, perfect for errands or shopping after your pet's appointment.
What entertainment options are close to Banfield Pet Hospital?
Laser Quest, a laser tag and active life venue, is nearby, offering fun activities you might enjoy while visiting the area for your pet’s appointment.
What is the address and contact information for Banfield Pet Hospital in Lombard?
Banfield Pet Hospital is located at 1550 Butterfield Rd, Downers Grove, IL 60515. The main phone number is +1 630-678-1195 and fax is +1 630-678-1196.