Brand Certified
Banfield Pet Hospital
4.0(148 reviews)
Certified by Banfield Pet Hospital • Apr 19, 2026
Business Details
1550 Butterfield Rd, Downers Grove, IL
60515, United States
Certified by Banfield Pet Hospital • Apr 19, 2026
(630) 678-1195
Certified by Banfield Pet Hospital • Apr 19, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Apr 19, 2026
About
Certified by Banfield Pet Hospital • Apr 19, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Lombard provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Apr 19, 2026
Hours
Certified by Banfield Pet Hospital • Apr 19, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 4:00 PM
Thursday8:00 AM - 4:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday9:00 AM - 4:00 PM
Reviews
4.0
148 reviews
5 stars
92
4 stars
18
3 stars
5
2 stars
9
1 star
24
- GPGabrielle PratoApr 10, 20265.0UPDATE: We just took our dog back this weekend as he was limping and we weren't sure why; Dr. Setar is very kind, accommodating and thorough with her examinations and she put together a detailed, itemized estimate for his upcoming procedure. We appreciate you taking such great car of our doggie! I also noticed you guys are answering calls more and I really appreciate it. We had a great first experience here when our dog went in for his annual physical and to get treated for an ear infection but he needs a surgical procedure at the same time as his dental cleaning and I have tried calling and calling to confirm the price of the surgery and no one ever answers the phone there and returns voicemails. Very frustrating.
- SDSilvia DewittFeb 5, 20261.0An appointment for bloodwork that was supposed to take 2 hours took 7 and a half hours
- KKKristiFeb 5, 20265.0The staff at the Downers Grove office are exceptional. They go above and beyond any other vet clinic I have ever been to. The vets pay attention to the small details and catch potential issues before they turn into bigger problems. I can’t thank the Downers Grove team enough for teaching me the risks of a grain free diet, and helping to pick out a food that will help my dog live a longer, healthier life. I know my dog is in good hands when she’s at Banfield.
- ADA DJan 25, 20261.0Nurse was not really helpful.
- KVKathryn VailDec 30, 20251.0If I can give this 0 stars I would. My dog got neutered here and after he got neutered it had costed us over 8k in hospital bills and emergencies. Our dog developed a infection no where near the Incision sight was at and went into septic shock. We had to take our dog to the hospital and he was hospitalized from it. We took our dog here 2x for his infection and they didnt do anything and charged us for more money when they thought he had a blood disorder. Our dog almost died because of what they did. Do not take your pets here they are very unsanitary and unprofessional.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Lombard offer for pet health?
Banfield Pet Hospital offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive examinations, microchipping, spay/neuter, DNA testing, and end of life care.
Does Banfield provide emergency veterinary care?
No, Banfield does not provide emergency care. However, during hospital hours you can call for urgent care advice and referrals. Outside hospital hours, please contact your local emergency hospital.
What are the hospital hours for Banfield Pet Hospital in Lombard?
The hospital is open Monday, Tuesday, Friday from 8:00 AM to 6:00 PM; Wednesday and Thursday from 8:00 AM to 4:00 PM; Saturday from 8:00 AM to 5:00 PM; and Sunday from 9:00 AM to 3:00 PM.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early screenings, nutritional and dental consultations. They are not insurance but offer discounts and renew automatically yearly unless paid in full at enrollment.
Can I get veterinary care remotely through Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage via Vet Chat™ on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via the Banfield website or app. Appointments can be in-room visits, drop-off visits, or virtual visits if you have an Optimum Wellness Plan.
What nearby pet services are available near Banfield Pet Hospital?
Nearby pet-related places include Chicagoland Animal Rescue, NFP which is an animal shelter and pet services provider, and PetSmart offering pet supplies and services. These locations might be useful if you're adopting a pet or need additional pet products.
Are there local shopping options near Banfield Pet Hospital for after your visit?
Yes, nearby shopping centers include Marshalls & HomeGoods, Kirkland’s furniture store, Five Below discount store, Bed Bath & Beyond, buybuy BABY, and the Finley Square Shopping Center, perfect for errands or shopping after your pet's appointment.
What entertainment options are close to Banfield Pet Hospital?
Laser Quest, a laser tag and active life venue, is nearby, offering fun activities you might enjoy while visiting the area for your pet’s appointment.
What is the address and contact information for Banfield Pet Hospital in Lombard?
Banfield Pet Hospital is located at 1550 Butterfield Rd, Downers Grove, IL 60515. The main phone number is +1 630-678-1195 and fax is +1 630-678-1196.
Brand Certified Facts from Banfield Pet Hospital
This information is certified by Banfield Pet Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 19, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: