Does Petco Crystal Lake offer curbside pickup?

Yes, curbside pickup is available at Petco Crystal Lake. All of our products that are eligible for store pickup will show this option on the product's detail page.

How much are hamsters and guinea pigs at Crystal Lake Petco?

Hamster and guinea pig prices vary by location. Call your Crystal Lake Petco at 8153567387 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.

Does Petco Crystal Lake sell dogs?

No, Crystal Lake Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.

Brand Certified

Petco

4.3

(734 reviews)

Get Directions Order Call Website

Business Details

230 W Virginia St 880, Crystal Lake, IL

60014, United States

(815) 356-7387

https://stores.petco.com/il/crystallake/pet-supplies-crystallake-il-673.html

About

Pet StorePet supply storeAquarium ShopPetco

Petco is your trusted pet store near you in Crystal Lake. Visit your local Petco at 230 W Virginia St 880 for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Crystal Lake Petco today.

Details

DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupAvailable
[Free/Paid] wi-fiNot available
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingNot available

Location

Petco

230 W Virginia St 880, Crystal Lake, IL

60014, United States

Get Directions

Hours

Monday9:00 AM - 9:00 PM

Tuesday9:00 AM - 9:00 PM

Wednesday9:00 AM - 9:00 PM

Thursday9:00 AM - 9:00 PM

Friday9:00 AM - 9:00 PM

Saturday9:00 AM - 9:00 PM

Sunday9:00 AM - 7:00 PM

Reviews

4.3

734 reviews

5 stars

464

4 stars

139

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Several customers reported negative experiences with grooming services, including aggressive handling and unsatisfactory results.

Staff Helpfulness

Many reviews highlighted the friendly and helpful nature of the staff, with specific mentions of employees providing excellent customer service.

Product Availability

Customers appreciated the store's cleanliness and the availability of products, although some noted higher prices compared to competitors.

Training Services

Dog training received mixed reviews, with some praising the trainers while others reported poor customer service experiences.

MO
Mandy O
Feb 22, 2026
5.0
A little run down looking and definitely one of the smaller Petco stores, but don't let that stop you from visiting. The employees are wonderful, incredibly knowledgeable about care for any pet, and the store is always stocked with what we need.
HH
Heidi
Feb 17, 2026
1.0
Stopped there today to have my dogs nails trimmed and the grooming area was closed at 4:30pm! I asked one of the staff about it and they asked if I had an appointment? The website states nail trims are walk in and that the grooming area was open until 7! Maybe if you need an appointment it should say that and also state that hours of operation may vary.
CR
Coty Reyes
Feb 4, 2026
5.0
This is my favorite location!!! Because is close and convenient has everything I need for my pets. Love the environment and well organized.
BF
brianna ferrante
Jan 29, 2026
3.0
I’ve been a regular customer at this Petco and frequently bring my dog here for nail trims. (They do a great job !) During my most recent visit, I witnessed a grooming employee with blonde hair handling a dog on the grooming table in a way that made me uncomfortable. The individual appeared to lose patience and was visibly aggressive in her manner. The dog looked distressed and uncomfortable during the interaction. Seeing this was heartbreaking and caused me a lot of concern, as I trust this location with my pet. After witnessing this behavior, I would not feel comfortable having that individual handle my animal moving forward. 😔
SH
Sarah Hammer
Jan 25, 2026
1.0
Dont ever ask them to bag crickets for you. It must be the thing the employees hate the most because every time we go, we are given the biggest grief about it. Is it too much to ask that we are given crickets? I get there are things that annoy you at your job, but you will continue to lose services if you act like an immature child every time someone asks for crickets to be bagged. We’ll probably keep our business at birds and beasts from now on, we just liked the breed of medium crickets at petco because they aren’t as noisy.