Business Details
About
Animal HospitalVeterinarianVeterinary PharmacyEmergency Veterinarian Service
Since opening our doors in 1997, Companion Animal Specialty & Emergency Hospital has been providing specialty and emergency veterinary care to patients in Crystal Lake, McHenry County, and beyond. Our compassionate veterinarians are proud to be there for your pet when it matters most. Count on CASE Hospital to be ready 24/7/365 to manage your pet's emergency and critical care needs. Every patient is attended to as quickly as possible with a gentle touch. Our entire veterinary team is available to ensure that your pet receives comprehensive, continuous, and compassionate attention to get on the road to recovery as quickly as possible.
Details
- Requires appointmentNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Companion Animal Specialty & Emergency Hospital
1095 Pingree Road, Crystal Lake, IL
60014, United States
Hours
Reviews
4.3
837 reviews
5 stars
624
4 stars
60
3 stars
23
2 stars10
1 star
120
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Staff Professionalism
While some reviews highlighted the professionalism and expertise of certain staff members, others reported negative experiences with communication and bedside manner.
Long Wait Times
Several customers expressed frustration with long wait times, particularly in emergency situations, leading to dissatisfaction with the service.
Cost Concerns
Multiple reviews mentioned high costs for services, with some customers feeling that the pricing was excessive compared to other veterinary options.
Mixed Experiences
Overall, feedback was mixed, with some customers having positive experiences and others reporting serious concerns about misdiagnoses and inadequate care.
- KAKaren ArcherNov 16, 20251.0Absolute worst experience. The staff is short and lacking all empathy and the lack of communication is the worst I've seen at an emergency vet ever.
- GBGosia BlonskiNov 14, 20255.0This place saved my dog!!! My dog got bit in the neck by another dog and they did an outstanding job on taking care of him and even calming me down at the place I had a full panic attack!! They rushed to help him right away! They are very supportive and very communicative!! Anytime I called to get answers they had them for me ❤️ bless this place and these people, they saved my best friend ❤️ me and my doggy are currently at home healing ❤️🩹
- ZVZena visoNov 9, 20255.0Truly grateful to the Dr.s, vet techs, receptionists and staff at compassionate animal specialty and emergency hospital. I brought my 13 year old pomchi in gasping for air and near death. 24 hrs later he is home and resting. You are truly miracle workers. Thank you for doing what you do and for giving my little guy Larry a second lease on life.
- KDkaitlyn doucetOct 21, 20255.0The staff is outstanding, they make sure to see the most emergent pets first and are so kind. I was worried about the cost but was pleasantly surprised by the bill and thought it was very reasonable for emergency care.
- DSDesiree SheppardOct 6, 20255.0My grand daughter and I brought our very old and very sick cat in to be put to sleep.It was her time. We were both very sad. She was with us for 23 years. She was such a great girl. My grand daughter loved her so much. You were all so kind and compassionate. You made a very sad process as comfortable as possible. Thank you all .You were very busy, but you took the time to make us a priority. You told us to take as much time as with needed. Thank you. It meant so much. We sure miss our girl, but I will never forget your kindness.
Frequently Asked Questions About Companion Animal Specialty & Emergency Hospital
What types of veterinary services does Companion Animal Specialty & Emergency Hospital provide?
Companion Animal Specialty & Emergency Hospital offers specialty and emergency veterinary care with a focus on comprehensive, continuous, and compassionate attention.
Is Companion Animal Specialty & Emergency Hospital open 24 hours?
Yes, the hospital is open 24 hours a day, 7 days a week, all year round to handle emergency and critical care needs.
Do I need to make an appointment before visiting Companion Animal Specialty & Emergency Hospital?
No appointments are required; they accept patients as quickly as possible when emergency care is needed.
Where is Companion Animal Specialty & Emergency Hospital located?
The hospital is located at 1095 Pingree Road, Suite 120, Crystal Lake, IL 60014, USA.
Does Companion Animal Specialty & Emergency Hospital have facilities accessible for people with disabilities?
Yes, the hospital has wheelchair accessible entrance, parking, and restrooms to accommodate all visitors.
How can I contact Companion Animal Specialty & Emergency Hospital?
You can reach them by phone at +1 815-479-9119 or visit their website at https://casehospital.com.
Are there any beauty or wellness services nearby Companion Animal Specialty & Emergency Hospital?
Yes, F.A.B. Face and Body Spa is nearby and offers spa and beauty salon services for your personal care.
What healthcare services are available near Companion Animal Specialty & Emergency Hospital?
Nearby healthcare providers include Michael Lesser MD for family practice and IMG Ambulance for emergency medical services.
Where can I find fitness or recreational activities close to the hospital?
Akasha Yoga studio offers yoga and gym services nearby, and Optimal Muscle Performance provides physical therapy and active life support.
Can I find veterinary pharmacy or emergency veterinary services at Companion Animal Specialty & Emergency Hospital?
Yes, Companion Animal Specialty & Emergency Hospital provides veterinary pharmacy services and emergency veterinary care on-site.