Brand Certified
Banfield Pet Hospital
4.4(216 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
24 Countryside Plaza, Countryside, IL
60525, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(708) 579-3340
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Countryside provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.4
216 reviews
5 stars
159
4 stars
28
3 stars
6
2 stars
4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and caring towards their pets.
Customer Service Issues
Several reviews highlighted frustrations with customer service, including long wait times, lack of communication, and perceived up-charging.
Appointment Accessibility
Customers expressed difficulty in securing timely appointments, especially for urgent care.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding transparency and care quality.
- VSVanessa SalazarJan 12, 20265.0Me atendieron muy bien, mucha información buena atención amabilidad estuvo bien
- EBEd BaronOct 22, 20255.0Asked questions got answers !
- HYHanan YOct 2, 20255.0Dr. K & Nurse Courtney are professional, courteous and handle my dog with kindness and empathy. Front desk staff is just as great.
- HYHanan YoussefOct 2, 20255.0Dr. K & Nurse Courtney are gentle, caring and professional with my dog and always have been. Front desk is always professional, accommodating and courteous.
- KDKathy DonnellySep 18, 20251.0You texted me for a review. I haven’t been to Bansfield in about 6 or 7 years, when you almost killed my dog. I have nothing nice to say about your vets
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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