Does Petco Chicago offer curbside pickup?

Yes, curbside pickup is available at Petco Chicago. All of our products that are eligible for store pickup will show this option on the product's detail page.

How much are hamsters and guinea pigs at Chicago Petco?

Hamster and guinea pig prices vary by location. Call your Chicago Petco at 7089074297 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.

Does Petco Chicago sell dogs?

No, Chicago Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.

Brand Certified

Petco

4.3

(707 reviews)

Get Directions Order Call Website

Business Details

9670 S Western Ave, Chicago, IL

60805, United States

(708) 907-4297

https://stores.petco.com/il/chicago/pet-supplies-chicago-il-1990.html

About

Pet StorePet supply storeAquarium ShopPetco

Petco is your trusted pet store near you in Chicago. Visit your local Petco at 9670 S Western Ave for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Chicago Petco today.

Details

DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupAvailable
[Free/Paid] wi-fiNot available
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingNot available

Location

Petco

9670 S Western Ave, Chicago, IL

60805, United States

Get Directions

Hours

Monday9:00 AM - 9:00 PM

Tuesday9:00 AM - 9:00 PM

Wednesday9:00 AM - 9:00 PM

Thursday9:00 AM - 9:00 PM

Friday9:00 AM - 9:00 PM

Saturday9:00 AM - 9:00 PM

Sunday9:00 AM - 8:00 PM

Reviews

4.3

707 reviews

5 stars

476

4 stars

113

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for rudeness and unprofessional behavior.

Grooming Issues

Several customers reported poor grooming experiences, including long wait times and unsatisfactory results, leading to dissatisfaction with the grooming service.

Store Cleanliness

The store is generally noted to be clean and well-organized, contributing positively to the shopping experience.

Inventory Availability

Customers appreciate the wide selection of products available, although some noted issues with stock levels on popular items.

CC
Charmayne
Feb 23, 2026
5.0
Always a pleasure easy to find what I'm looking for friendly customer service nice and clean store
DH
Diego Hernandez
Feb 23, 2026
1.0
i get bullied here by the grooming team for being a migrant
JP
Jovita Peppers
Feb 19, 2026
5.0
Staff members were very kind and helpful
JV
james V
Feb 15, 2026
5.0
The store looks amazing and has a great selection. I will definitely come back, but I won’t be purchasing crickets here again. I can’t believe I paid $0.20 per cricket. I usually pay between $0.10 and $0.13 per cricket in Chicago or Burbank.
DJ
D J
Feb 8, 2026
4.0
This location is just for straight to the point... don't look for extra customer service, you won't find it here on Western..but you will find what you need as far as supplies for your pet. I gave 4 stars because it's convenient location. But comments about grooming are True! I loved their grooming in the past but the student grooming is the worst, you can't be taught how to groom without love and passion in what you do, not only for pets but their owners too. So with that being said Petco make some changes ostars will continue to drop and doors will soon close for business.