Visit your Chicago Pet Store located at 4039 West Diversey for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Staff are generally friendly and helpful, but there are reports of rude behavior from some employees, particularly in the grooming and vet departments.
Grooming Quality
Grooming services receive mixed reviews; while some customers praise specific groomers, others report poor experiences and inconsistent results.
Store Conditions
The store's cleanliness and organization are inconsistent, with some customers noting messy conditions and poorly maintained fish tanks.
Curbside Pickup Issues
Several customers experienced problems with curbside pickup, including long waits and lack of communication.
Product Availability
Customers appreciate the variety of products available, but some report low stock levels and issues with specific items.
JC
Jess C
Dec 24, 2025
5.0
In 4 years, I've never gone anywhere else for my pet supplies. They always have everything I need for my cats and rats! 😁Customer service has always met or exceeded my expectations. I often see the store managers cover the registers when it gets busy. Even if I have a long wait, their pet-enthusiast cashiers always have me leaving in a good mood.
HH
Hydra_21
Dec 24, 2025
5.0
Yall need to give Latisha a raise, she does a amazing job and goes above and beyond for her customers
JR
Janely Rios
Dec 24, 2025
1.0
Very upsetting experience with curbside pick up. I placed an order last night because I knew I was going to have a busy morning. I pressed on the app that I was on the way, 10 minutes prior to me arriving. Once I arrived, no one came out so I went inside the store and the rep told me I still had to wait in line. While I do understand having to wait in line for a pickup, I don’t understand why no one came out and why I had to go inside the store when it was supposed to be a curbside.
RA
Robin Elisa Arteaga
Dec 23, 2025
1.0
I just stopped in and did a DoorDash order I had a hard time finding two items until I went up front and asked for help Latisha was extremely rude and didn’t want to help me she gave me an attitude and mumble something and she said that thats our problem as DoorDasher is that we don’t look for the stuff and I said excuse me I did I couldn’t find it and mumble something again then walked off I’m never shopping there again I felt extremely comfortable
TT
Tommy
Dec 13, 2025
5.0
Great Place to Shop. Grooming Staff is Excellent. I bring my Belgian Malinois there twice a Month for a Bath and Nails Rounded. Location Diversey and Pulaski. Try them out you won't be disappointed. Picture of Sarah Female Belgian Malinois 1 year and 3 months old.
Does the Petco Chicago location have a vet hospital?
Yes, Petco Chicago has a full-service vet hospital.
Does Petco Chicago offer vaccinations?
Yes, Petco Chicago provides vaccinations.
Does Petco Chicago offer curbside pickup?
Yes, curbside pickup is available at Petco Chicago. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Chicago Petco?
Hamster and guinea pig prices vary by location. Call your Chicago Petco at 7736870488 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Chicago sell dogs?
No, Chicago Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Chicago Diversey location offer for pet health?
Petco Chicago Diversey offers expert training, vaccination services, and has a full-service vet hospital to ensure your pets are healthy and happy.
Does the Petco at 4039 W Diversey provide curbside pickup and delivery?
Yes, curbside pickup and same-day delivery services are available at Petco Chicago Diversey for eligible products.
Can I buy hamsters and guinea pigs at Petco Chicago Diversey, and how much do they cost?
Prices for hamsters and guinea pigs vary; please call the Chicago Diversey Petco at 773-687-0488 to check availability and pricing.
Does Petco Chicago Diversey sell dogs and cats at this location?
No, this Petco location does not sell dogs or cats, but you can meet pets available for adoption through the Petco Love program partnered with local animal welfare organizations.
What are the opening hours of Petco at 4039 W Diversey in Chicago?
Petco Chicago Diversey is open Monday to Saturday from 9:00 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.
Where is Petco Chicago Diversey located?
Petco Chicago Diversey is located at 4039 W Diversey, Chicago, IL 60639, USA.
Which nearby veterinary services are close to Petco Chicago Diversey?
Nearby veterinary services include Vetco Total Care Animal Hospital and Vetco Vaccination Clinic, both offering pet healthcare and vaccination near Petco Chicago Diversey.
Are there other pet supply stores near Petco Chicago Diversey?
Yes, Just Food For Dogs is a nearby pet store and service provider, complementing your visit to Petco Chicago Diversey for pet nutrition and supplies.
What public transit options are available near Petco Chicago Diversey?
The 76 Diversey Bus Stop Eastbound is nearby, providing convenient transportation to Petco Chicago Diversey and surrounding businesses.
What other nearby amenities can customers visit around Petco Chicago Diversey?
Customers can visit nearby places like Ross Dress for Less for clothing shopping, Hoots Wings by Hooters for dining, and American Nail Spa for beauty services during their visit to Petco Chicago Diversey.