Business Details
About
Pet StorePet supply storeAquarium Shop
Visit your Chicago Pet Store located at 613 W. Roosevelt Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,079 reviews
5 stars
606
4 stars
238
3 stars
118
2 stars
42
1 star
75
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff is generally described as friendly, helpful, and knowledgeable, although there are some reports of unprofessional behavior and poor customer service in the grooming department.
Grooming Issues
Several customers expressed dissatisfaction with grooming services, citing poor execution of requests, overcharging, and lack of experience among groomers.
Store Accessibility
Customers noted difficulties with store access due to a locked front door and confusing layout, which detracted from their shopping experience.
Product Availability
There were complaints about stock issues and the availability of specific pet products, leading to frustration among customers.
Cleanliness and Organization
The store is generally reported as clean and organized, contributing positively to the shopping experience.
- SJSara Jones2 days ago1.0This petco location is a joke. The new manager of the grooming department can not groom at all. She needs more help with professional grooming pets. Am highly concerned about her knowledge of grooming. I will never bring my dog here again. No I have to pay someone else to redo my dog. Am reporting her for animal abuse. I have pictures of how she messed up my dog. I need someone to call me.
- WMWendy Goodall McDonald2 days ago3.0It doesn’t have a rat
- SSSamantha Romano SullivanNov 11, 20254.0Better than PetSmart. But I avoid looking at the beta fish.
- IIIslalopez19Nov 6, 20251.0The capitalistic company did not let me use an expired coupon understand that it is expired but with this economy and with what’s happening in the world, you couldn’t let me use a $15 coupon! Wow Just wanted to buy extra treats for my dogs, but wasn’t able to use the coupon at another location. They let me use it without any hesitation. They need to work better on their customer service, especially with this economy.
- RRROct 20, 20251.0Why in the world would you paint my dogs nails without me asking and it needs something special to come off. I’m pissed and won’t be back to this Petco. Groomer name was Courtney.
Frequently Asked Questions About Petco
Does the Petco Chicago location have a vet hospital?
Yes, Petco Chicago has a full-service vet hospital.
Does Petco Chicago offer vaccinations?
Yes, Petco Chicago provides vaccinations.
Does Petco Chicago offer curbside pickup?
Yes, curbside pickup is available at Petco Chicago. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Chicago Petco?
Hamster and guinea pig prices vary by location. Call your Chicago Petco at 3122432620 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Chicago sell dogs?
No, Chicago Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the operating hours of the Petco store at 613 W Roosevelt Rd, Chicago?
The Petco store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does the Petco Chicago Roosevelt location have a vet hospital?
Yes, the Petco Chicago Roosevelt location has a full-service vet hospital.
Can I get my pet vaccinated at Petco Chicago Roosevelt?
Yes, Petco Chicago Roosevelt provides vaccinations for pets.
Is curbside pickup available at Petco Chicago Roosevelt?
Yes, curbside pickup is available. Eligible products will show this option on the product's detail page.
Does Petco Chicago Roosevelt sell dogs or cats?
No, this location does not sell dogs or cats. However, you can meet adoptable pets through the Petco Love program partnered with local animal welfare organizations.
What payment methods are accepted at Petco Chicago Roosevelt?
Petco accepts credit cards, debit cards, and mobile NFC payments; cash is not required.
Is the Petco store at 613 W Roosevelt Rd wheelchair accessible?
Yes, the store has wheelchair accessible entrance, parking, and restrooms for accessibility.
What nearby places can I visit before or after shopping at Petco Chicago Roosevelt?
You can visit Roosevelt Galleria shopping center, Dollar Tree discount store, or enjoy dining at Apple Spice Box Lunch Delivery & Catering near the Petco store.
Are there other pet-related services near Petco Chicago Roosevelt?
Yes, nearby pet services include Vetco Vaccination Clinic for training and vaccinations, and Banfield Pet Hospital for veterinary care.
How can the nearby public transit or parking options help me visit Petco at 613 W Roosevelt Rd?
Nearby SP+ Parking provides parking convenience, making it easy for customers to access the Petco store at 613 W Roosevelt Rd.