Business Details
About
Pet StorePet supply storeAquarium Shop
Visit your Chicago Pet Store located at 440 North Orleans Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
443 reviews
5 stars
282
4 stars
91
3 stars
24
2 stars
10
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised friendly and helpful staff, others reported rude and unprofessional behavior, particularly at checkout and grooming.
Grooming Quality
Numerous complaints about grooming services, including injuries to pets and inadequate grooming, contrasted with a few positive experiences highlighting skilled groomers.
Product Availability
Customers appreciated the variety of products available, but some noted issues with stock levels and the quality of certain items, such as live plants and pet food.
Store Environment
The store is generally described as clean and well-organized, with convenient parking options, although some customers mentioned difficulties with parking.
Overall Experience
While many customers enjoyed their visits and found the store convenient, a significant number expressed dissatisfaction with service quality, particularly in grooming and customer interactions.
- MCMaggie ConnellyNov 5, 20255.0A beautiful woman helped me find some great dental care products for my pups and her recommendations were spot on. I didn't get her name but I wanted to thank her. I am very pleased. Next time I'm in I'll be sure to ask. Thank you!
- RERobert EspejoNov 4, 20255.0Very friendly staff. Especially to my pet when I bring her into the store
- MKMin Min KhineOct 30, 20255.0It was my first time flying with a kitten I just adopted and as you may already guess, I had tons of questions about which carrier to buy and what else to buy for my 5-hour trip! I'm so appreciative of the sales rep who patiently answered my questions a few minutes of them closing!
- JAJohn AcostaOct 28, 20255.0Such a great manager. Helped me switch out my cat litter box and get a credit for a better one when the old one broke. Super polite and professional I highly recommend.
- MMMalloryOct 23, 20251.0I never review stores but it is actually shocking how rude the cashiers at this store are. It's the closest pet store to me but I will be finding somewhere else to shop, rather than listening to the cashiers swear, gossip, and text while ignoring me standing in front of them.
Frequently Asked Questions About Petco
Does the Petco River North location have a vet hospital?
No, Petco River North does not have a full-service vet hospital.
Does Petco River North offer vaccinations?
Yes, Petco River North provides vaccinations.
Does Petco River North offer curbside pickup?
Yes, curbside pickup is available at Petco River North. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at River North Petco?
Hamster and guinea pig prices vary by location. Call your River North Petco at 3126703747 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco River North sell dogs?
No, River North Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco River North offer for pet care?
Petco River North provides premium pet foods, expert training, vaccination services, grooming, and personalized care for pets.
Does Petco River North have a full-service veterinary hospital?
No, Petco River North does not have a full-service vet hospital.
Can I get pet vaccinations at Petco River North?
Yes, Petco River North offers vaccination services for pets.
Is curbside pickup available at Petco River North?
Yes, curbside pickup is available for all eligible products at Petco River North.
Are dogs or cats sold at Petco River North?
No, Petco River North does not sell dogs or cats, but customers can meet adoptable pets through the Petco Love program at local stores.
What are Petco River North's store hours?
Petco River North is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
What payment options are accepted at Petco River North?
Petco River North accepts credit cards, debit cards, and mobile NFC payments; cash is not required.
How can I order products online from Petco River North?
You can order products online at https://www.petco.com/shop/en/petcostore with options for same-day delivery and in-store pickup.
What nearby stores can I visit when shopping near Petco River North?
Nearby retail and hardware stores like Ace River North, Jc Licht Ace River North, and Ace Hardware provide additional shopping options close to Petco.
Where can I find nearby medical services when visiting Petco River North?
MinuteClinic at CVS and Dentologie dental office are nearby, offering convenient medical and dental services close to Petco River North.
What pet-related services are available near Petco River North?
Vetco Vaccination Clinic near Petco River North offers pet training, vaccinations, and pet services to support your pet's health.