Business Details
About
Pet StorePet supply storeAquarium ShopPetco
Visit your Chicago Pet Store located at 440 North Orleans Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
448 reviews
5 stars
285
4 stars
92
3 stars
25
2 stars
10
1 star
36
What are people saying?
AI-generated from recent customer reviews
Grooming Issues
Multiple customers reported poor grooming experiences, including injuries to pets and inadequate service.
Customer Service
While some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and unprofessional behavior.
Product Availability
Customers appreciated the variety of products available, but some noted issues with stock levels and quality.
Positive Experiences
Several reviews highlighted positive interactions with specific staff members who provided excellent service and care for pets.
- RCRudy Capree2 days ago3.0Did not have all the cockatoo products as advertised online
- NDNancy Ann DeSandoloDec 10, 20255.0I returned to Chicago and Petco in October, 2025. I am very happy to have met Suzi who has become Snowball's new groomer. She is a very positive and artistic person who loves color. She impacts my little Snowball in tender ways and grooming has become a happy time for Snowball and for me!
- YMYolanda MezaDec 9, 20255.0The cashier signed me up for the customer program (rewards?) which resulted in a coupon. Very appreciative of that.
- SRShelby RDec 7, 20254.0***ATTENTION Petco***: Please put a sign by the escalators urging people with dogs to take the elevator. It is extremely dangerous for dogs to use escalators due to severe injury risks to paws, nails, or fur getting caught in the mechanics. I saw two owners with their pups trying to get their dogs to go up/down the escalator. Just trying to keep our furry friends safe. Thank you!
- MCMaggie ConnellyNov 5, 20255.0A beautiful woman helped me find some great dental care products for my pups and her recommendations were spot on. I didn't get her name but I wanted to thank her. I am very pleased. Next time I'm in I'll be sure to ask. Thank you!
Frequently Asked Questions About Petco
Does the Petco River North location have a vet hospital?
No, Petco River North does not have a full-service vet hospital.
Does Petco River North offer vaccinations?
Yes, Petco River North provides vaccinations.
Does Petco River North offer curbside pickup?
Yes, curbside pickup is available at Petco River North. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at River North Petco?
Hamster and guinea pig prices vary by location. Call your River North Petco at 3126703747 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco River North sell dogs?
No, River North Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco River North offer for pet care?
Petco River North provides premium pet foods, expert training, vaccination services, grooming, and personalized care for pets.
Does Petco River North have a full-service veterinary hospital?
No, Petco River North does not have a full-service vet hospital.
Can I get pet vaccinations at Petco River North?
Yes, Petco River North offers vaccination services for pets.
Is curbside pickup available at Petco River North?
Yes, curbside pickup is available for all eligible products at Petco River North.
Are dogs or cats sold at Petco River North?
No, Petco River North does not sell dogs or cats, but customers can meet adoptable pets through the Petco Love program at local stores.
What are Petco River North's store hours?
Petco River North is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
What payment options are accepted at Petco River North?
Petco River North accepts credit cards, debit cards, and mobile NFC payments; cash is not required.
How can I order products online from Petco River North?
You can order products online at https://www.petco.com/shop/en/petcostore with options for same-day delivery and in-store pickup.
What nearby stores can I visit when shopping near Petco River North?
Nearby retail and hardware stores like Ace River North, Jc Licht Ace River North, and Ace Hardware provide additional shopping options close to Petco.
Where can I find nearby medical services when visiting Petco River North?
MinuteClinic at CVS and Dentologie dental office are nearby, offering convenient medical and dental services close to Petco River North.
What pet-related services are available near Petco River North?
Vetco Vaccination Clinic near Petco River North offers pet training, vaccinations, and pet services to support your pet's health.