Petco

4.2
838 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Chicago Pet Store located at 3046 N. Halsted for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3046 N Halsted, Chicago, IL
60657, United States

Hours

Reviews

4.2
826 reviews
5 stars
489
4 stars
172
3 stars
71
2 stars
27
1 star
67

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Sanela and Nicole.

Grooming Services

Grooming experiences were mixed; while some customers had positive experiences with groomers like Sanela, others reported poor service and mishandling of pets.

Store Cleanliness

Feedback on cleanliness was inconsistent, with some customers noting clean and organized spaces, while others reported dirty conditions and poor animal care.

Customer Service Issues

Several reviews highlighted issues with customer service, including long wait times, unhelpful staff, and problems with pricing and order fulfillment.

Product Quality Concerns

Customers expressed concerns about the quality of certain products, including live food and items sold in poor condition.
  • BC
    Bob Castillo
    4 days ago
    5.0
    So thankful this location is in my neighborhood. Parking lot makes it very convenient. Great selection and prices. Can visit cats, fish, birds, kids are always happy to visit. Bring our dog with and is always offered treats by friendly staff. Thanks!
  • JE
    Johnny English
    Jan 2, 2026
    5.0
    Really nice staff.
  • JS
    Jojo Shankle
    Dec 21, 2025
    5.0
    Goated manager 🔥
  • DS
    Diane Serakos
    Nov 26, 2025
    5.0
    Everyone who works at this store is always so helpful. A big shout out to Nicole
  • GB
    geraldine bean
    Nov 23, 2025
    5.0
    The staff here is always polite. They’re always very helpful. I just love this place. It’s the best place. I will travel farther just to come and visit this Pacific store just to respect they give you and they’re very helpful. Just makes you feel inviting and wanting to come back

Frequently Asked Questions About Petco

Does the Petco Chicago location have a vet hospital?

Yes, Petco Chicago has a full-service vet hospital.

Does Petco Chicago offer vaccinations?

Yes, Petco Chicago provides vaccinations.