Petco

4.2
830 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Chicago Pet Store located at 3046 N. Halsted for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3046 N Halsted, Chicago, IL
60657, United States

Hours

Reviews

4.2
818 reviews
5 stars
481
4 stars
172
3 stars
71
2 stars
27
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly and helpful, there were significant complaints about poor service, including rude interactions and lack of assistance.

Grooming Quality

Grooming services received mixed reviews; some customers were very satisfied with the care their pets received, while others reported poor grooming results and negative experiences.

Store Conditions

Several reviews highlighted concerns about the cleanliness and organization of the store, particularly regarding animal enclosures and product availability.

Product Availability

Customers appreciated the variety of products available, but there were complaints about stock issues, particularly with live insects and specific pet supplies.

Management Issues

There were multiple reports of unprofessional behavior from management, including dismissive attitudes and poor handling of customer complaints.
  • CI
    Chase V III
    4 days ago
    5.0
    Thank you for taking care of my baby girls nails. Whoever took Miss Pinocchio thank you very much! Her nails are great.
  • CW
    Cortney Wright
    Nov 6, 2025
    5.0
    Marcus and the team were so knowledgeable kind and patient! I definitely felt special and all my needs were met! I can’t say enough about this visit! FABULOUS
  • DM
    Derek Murga
    Nov 3, 2025
    1.0
    Parakeet food Ibought was full of grain weevil eggs, which hatched a few weeks after purchase. Millet food was then full of tiny black weevils crawling around .
  • CV
    Cindy Valdes
    Nov 2, 2025
    3.0
    Better Petco than the one on Western, which is really disorganized. Noticed most Petco's are not as friendly and appealing to customers as Petsmarts are.
  • NM
    Nickolas McKee
    Oct 4, 2025
    5.0
    Great store! Mr. Mark Young is the Jane Goodall of ball pythons and a worthy brilliant professional conservationist of animals. This man survived being attacked and is one of the best men on Earth with genuine respect and integrity. It is important for us to not only find pets, but soul pets! The knowledge this store wields because of him shows peace on Earth is better when we work together. We are so thankful he’s here and helpful and it brings joy to see him too every time in the PetCo store. I found my soul pet Rafiki who is happily now over 1 years old. At first I was nervous, but Mark convinced me to buy her, she needed a new home. Look at her, dude. And ever since then we’re the happiest bunch ever. Thank you! Sincerely, Nickolas J. McKee Writer, Editor In Chief & Chairman, EYESight Journalism Incorporated © 2025 Director of International Intelligence, & Chairman, EYEHack_CORPS™

Frequently Asked Questions About Petco

Does the Petco Chicago location have a vet hospital?

Yes, Petco Chicago has a full-service vet hospital.

Does Petco Chicago offer vaccinations?

Yes, Petco Chicago provides vaccinations.