Old Town Aquarium offers custom-designed aquariums, professional installation, and ongoing maintenance services. As Chicagoland’s premier aquarium store since 1975, we proudly guarantee the health of our fish for 7 days.
Customers consistently praised the staff for their expertise and willingness to help, providing valuable advice for both beginners and experienced aquarium owners.
Product Selection
The store offers a wide variety of healthy fish, plants, and aquarium supplies, although some customers noted that prices are higher than competitors.
Customer Service
While many reviews highlighted excellent customer service, there were a few mentions of poor experiences, indicating inconsistency in service quality.
Store Environment
The store is described as clean and well-maintained, contributing to a pleasant shopping experience.
Pricing Concerns
Several customers expressed concerns about the high prices compared to other local stores, suggesting that while the quality is good, it may not be accessible for all budgets.
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GALEN SUZI
1 day ago
5.0
Easy, fast, and professional every time
MM
Max M
3 days ago
5.0
Peter was fantastic to work with. He took the time to really understand my tank and what I was trying to accomplish, and his advice was thoughtful, practical, and clearly grounded in experience. What I appreciated most was his enthusiasm and expertise, he focused on what would actually help my setup succeed long term rather than trying to sell me more than I needed. You can tell he genuinely cares about the health of the tanks and the success of the people he helps. Old Town Aquarium is fortunate to have someone like him.
KR
Katherine Ramos
Feb 5, 2026
5.0
I am brand new to this hobby and I’m completely lost, so when I went in asking for (very vague) help, Peter was so nice! He explained everything to me and even wrote down the plants I bought for future reference. I’ve been to like 4 other aquarium stores in the Chicagoland area and this store and setup looked nicer and more inviting. A lot of other stores also look like their tanks are so crowded and sad, but at Old Town, the environments just looked better and the fish happier in my opinion. 10000/10 for this store and definitely shout out to Peter for all his help! Will definitely be back.
AK
Aidan Kelly
Jan 6, 2026
5.0
Just stopped here over the weekend after coming from another local fish store and it’s safe to say this will be my one stop shop going forward. Upon arrival I was asked if I needed any help right away and boy did I have a list of 100 questions and i had the pleasure to ask those questions to PETER who had 101 answers with enough knowledge to back up every single answer. I am just a beginner getting into saltwater and I felt 10x better about it leaving this shop (along with two beautiful chocolate clownfish). Great selection of everything from equipment, to tanks, fish, and water. 10/10
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Юра Фомин
Jan 4, 2026
5.0
I like this it has fish and some supplies for fish
Frequently Asked Questions About Old Town Aquarium
How big of a tank do I need for my aquarium?
We recommend selecting the largest tank that your space and budget can accommodate. Our clients consistently express satisfaction with larger tanks, while some regret choosing smaller ones. For personalized guidance on the ideal tank size for your specific needs, please contact our team of aquarium experts.
How many fish can I keep in my aquarium tank?
The number of fish your tank can support depends on various factors including tank size, shape, fish species, and filtration system. As a general guideline, freshwater aquariums can typically accommodate more fish than saltwater ones. For freshwater tanks, a common rule is one inch of fish per gallon of water. Saltwater tanks usually support about one-third of that capacity, with approximately 3 inches of fish per 10 gallons of water. These are rough estimates, and we recommend consulting with our experts for more precise recommendations.
Do you carry products for freshwater and saltwater aquariums?
Indeed, we offer a comprehensive range of fish and aquarium supplies suitable for both freshwater and saltwater environments.
Do you sell aquarium water?
Certainly, we provide filtered freshwater and distilled saltwater specifically formulated for aquarium use.
I'm looking for specific fish; can you get it?
We gladly accept special orders for specific fish. Please note that availability may vary, and some species might require additional time to source. In such cases, we'll collect your contact information and update you on the status of your request.
Is there parking available?
Yes, we provide convenient parking for our customers. Our dedicated parking lot is located behind our building. For detailed directions, please visit the contact page on our website.
Can I bring my dog inside your store?
Absolutely, we welcome well-behaved dogs in our store. Our shop maintains a pet-friendly environment for our customers.
Does Old Town Aquarium offer a guarantee?
We stand behind the health of our fish with a 7-day guarantee. If you observe any health issues with your purchase, please contact us promptly. This allows us to address the problem swiftly and assist you in resolving any potential concerns.
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Certified March 01, 2026Yext Knowledge Graph
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