Business Details
About
Aquarium Shop
Old Town Aquarium offers custom-designed aquariums, professional installation, and ongoing maintenance services. As Chicagoland’s premier aquarium store since 1975, we proudly guarantee the health of our fish for 7 days.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
- Free parking lotAvailable
- On-site parkingAvailable
Location
Hours
Reviews
4.6
387 reviews
5 stars
304
4 stars
39
3 stars
20
2 stars
10
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, knowledgeable, and helpful, providing excellent support to customers.
Product Quality
Customers appreciate the healthy fish and well-maintained tanks, with many noting the quality of the livestock and supplies.
Store Environment
The store is frequently praised for its cleanliness and organization, creating a pleasant shopping experience.
Pricing
While many customers find the prices reasonable for the quality offered, some reviews mention that the store is on the pricier side compared to competitors.
Expertise
Staff members, particularly Peter, are recognized for their extensive knowledge and ability to guide customers in setting up and maintaining aquariums.
- SMShelby Jen McClureNov 2, 20255.0I wasn't even sure exactly what I wanted when I came in, but Peter asked insightful questions and showed me the relevant wares until we arrived at a great solution for me :) I will be coming back!
- GGGregOct 20, 20255.0Great place
- JYJeffrey YoungOct 18, 20254.0We had tried establishing a tank ourselves with little success and many tears. The staff at Old Town Aquarium gave us great advice setting up a very successful small freshwater tank that's thriving today.
- RNRyan NorwoodSep 27, 20255.0From Start to Finish Ian and Staff have been very helpful and knowledge for this hobby is really hard to beat. 50 years 🫡 I really appreciate all the kindness shown and help with everything on my tanks. I am extremely happy with both Red Sea tank purchases. From installation to service and general guidance in this hobby that is actually CORRECT INFO. I HIGHLY RECOMNEND OLD TOWN AQUARIUM FOR ANYTHING INVOLVING FISH / TANKS 👉👌
- MRMichael RoseSep 18, 20255.0Helped me start my salt water tank; helpful and knowledgeable
Frequently Asked Questions About Old Town Aquarium
How big of a tank do I need for my aquarium?
We recommend selecting the largest tank that your space and budget can accommodate. Our clients consistently express satisfaction with larger tanks, while some regret choosing smaller ones. For personalized guidance on the ideal tank size for your specific needs, please contact our team of aquarium experts.
How many fish can I keep in my aquarium tank?
The number of fish your tank can support depends on various factors including tank size, shape, fish species, and filtration system. As a general guideline, freshwater aquariums can typically accommodate more fish than saltwater ones. For freshwater tanks, a common rule is one inch of fish per gallon of water. Saltwater tanks usually support about one-third of that capacity, with approximately 3 inches of fish per 10 gallons of water. These are rough estimates, and we recommend consulting with our experts for more precise recommendations.
Do you carry products for freshwater and saltwater aquariums?
Indeed, we offer a comprehensive range of fish and aquarium supplies suitable for both freshwater and saltwater environments.
Do you sell aquarium water?
Certainly, we provide filtered freshwater and distilled saltwater specifically formulated for aquarium use.
I'm looking for specific fish; can you get it?
We gladly accept special orders for specific fish. Please note that availability may vary, and some species might require additional time to source. In such cases, we'll collect your contact information and update you on the status of your request.
Is there parking available?
Yes, we provide convenient parking for our customers. Our dedicated parking lot is located behind our building. For detailed directions, please visit the contact page on our website.
Can I bring my dog inside your store?
Absolutely, we welcome well-behaved dogs in our store. Our shop maintains a pet-friendly environment for our customers.
Does Old Town Aquarium offer a guarantee?
We stand behind the health of our fish with a 7-day guarantee. If you observe any health issues with your purchase, please contact us promptly. This allows us to address the problem swiftly and assist you in resolving any potential concerns.
What size aquarium tank should I choose for my space?
Selecting the largest tank that fits your space and budget is recommended. Many clients are happier with larger tanks, but for personalized advice, contact our aquarium experts.
How many fish can I keep in a freshwater or saltwater aquarium?
For freshwater tanks, a common guideline is one inch of fish per gallon. Saltwater tanks typically support about 3 inches of fish per 10 gallons. Consult our experts for advice tailored to your setup.
Do you offer products suitable for both freshwater and saltwater aquariums?
Yes, we carry a full range of aquarium supplies for both freshwater and saltwater environments.
Is aquarium water available for purchase?
We provide filtered freshwater and distilled saltwater specifically formulated for aquarium use.
Can I order specific fish if they are not currently in stock?
Yes, we accept special orders for specific fish. Availability may vary, and we will keep you updated on the status of your request.
What are your store hours and are appointments required?
We are open Friday through Sunday from 12:00 PM to 6:00 PM. Monday through Thursday hours are available by appointment, but appointments are not required.
Is parking available at Old Town Aquarium?
Yes, we offer convenient free parking in our dedicated lot located behind the building.
Are dogs allowed inside the aquarium store?
Absolutely, well-behaved dogs are welcome in our pet-friendly store environment.
What guarantee do you offer on your fish?
We provide a 7-day health guarantee on all fish purchases. Contact us promptly if you notice any health issues.
What nearby places can I visit before or after shopping at Old Town Aquarium?
Nearby you can visit Chicago Roots Hydroponics and Organics for gardening needs, enjoy a yoga class at Floating Lotus Yoga, or catch a dance performance or class at Aerial Dance Chicago. These places make for great activities before or after your aquarium visit.
How can the nearby Irving Park station help me get to Old Town Aquarium?
The Irving Park station is a convenient train stop close to our location, making it easy to access Old Town Aquarium via public transit.
Are there dining options near Old Town Aquarium where I can eat around my visit?
Yes, nearby dining includes Shokran, a Moroccan and Mediterranean restaurant, and Top Dog, an American restaurant, perfect for a meal before or after your visit.