Bond Vet - West Loop

4.9
51 reviews

About

VeterinarianAnimal HospitalEmergency Veterinarian ServiceVeterinary Pharmacy
When it comes to your pets, we believe in making our services accessible, clinical and friendly to minimize stress for you and your pets alike. We understand that there can sometimes be a bit of anxiety with visiting the vet—for both humans and animals—so we do everything in our power to make the experience as transparent and seamless as possible. One of our core values at Bond Vet - West Loop is understanding that the human-animal bond is made only stronger through better pet care. That’s why we offer a range of services, treating dogs and cats dealing with sudden illness and injury, as well as those who simply need a regular check-up or dental care. These aren’t just our pets—they’re our family members—and they deserve the best care available to them. Transparency is also important to us, and we want to ensure that you are never surprised by the bill at the end of your visit. Our vets and vet techs will talk you through what you can expect in terms of pricing and treatment throughout your pet’s care. We look forward to treating you and your pet and having you as a part of the Bond Vet family.

Location

Bond Vet - West Loop
845 W Madison St, Chicago, IL
60607, United States

Hours

Reviews

4.9
51 reviews
5 stars
49
4 stars
0
3 stars
0
2 stars
1
1 star
1
  • AA
    Abby
    Nov 15, 2025
    5.0
    Bond is always so quick and convenient for my dog! They’re always so sweet to him and take excellent care of my dog!!!
  • KP
    KaeLeigh Pawenski
    Nov 12, 2025
    2.0
    I want to start by saying my 2 star review is not reflective of Dr.Burke at all! Dr.Burke has been amazing for us & our dogs and is 5 stars. We’ve been going to Bond Vet West Loop since we moved to Chicago in March. We’ve brought both of our German Shepherds to see Dr.Burke and she’s been amazing with their care. My concern comes with our appointment we had with our younger German Shepherd a couple days ago. Dr.Burke was not in office & a vet by the name of Dr.Lautenschlager was working. Our appointment was scheduled for what looked to be an ear infection & a few other concerns we had. The appointment started with the tech telling my fiancé that he was going to have to swab my dog’s ears rather than her doing it.. we obviously aren’t vets or vet techs so we don’t know how to appropriately do this & the swabs didn’t get much of anything on them to be tested. I’m unsure why she made him do it as our dog was not aggressive by any means & allowed her to touch/pet him all over. We've also been to multiple appointments with this tech & never had any issues. The vet tech then leaves the room to take the swabs for testing & informs us that the vet filling in for the day is afraid of big dogs. Extremely odd.. The vet then comes in the room & says the ear test didn’t show any infection. Not surprising since they made my fiancé swab his ears who didn’t know what he was doing rather than the actual vet tech who works there. The vet was also super jumpy the whole time with our pup & seemed uncomfortable the entire visit. If the vet truly is afraid of big dogs then he shouldn’t be working with big dogs. We had a few concerns we had mentioned to both the vet tech & vet that were not addressed at all and were told that we needed to make an appointment for each individual concern or item that we wanted to talk about. You’re telling me our $104 “consultation” visit fee didn’t allow us to ask additional questions? This was the most odd & disappointing appointment we’ve had since coming here.
  • PT
    Patricia Taylor
    Oct 22, 2025
    1.0
    My dog was due for flu, and bordetella vaccine. She was also due for flea and tick medicine. I scheduled appointment for these 3 things. My son took dog in for treatment. The did NOT give her the flea medicine and added another vaccine which was over $300.00. I am so disappointed with this place, there is never any communication about pet needs.
  • CK
    C King
    Oct 5, 2025
    5.0
    Got an appointment on a Sunday morning. We were seen immediately. The reception, tech and get could not have been any nicer. Excellent care. Reasonably priced. Prompt. Nice facilities. Will return for sure.
  • SB
    Sherri Bartucci
    Oct 4, 2025
    5.0
    Vino my Goldendoodle and I love bond vet! They are over the top accommodating with their hours and we get the very best care every time! They make both my pets and I feel comfortable and give us the best advice and care. We have 3 dogs who visit Bon Vet. Cuddles, Vino and Valentino!

Frequently Asked Questions About Bond Vet - West Loop

What are the regular operating hours for Bond Vet - West Loop?

Bond Vet - West Loop is open Monday through Friday from 10:00 AM to 8:00 PM, and on Saturday and Sunday from 8:00 AM to 6:00 PM.

Is Bond Vet - West Loop open on holidays?

Bond Vet - West Loop is closed on November 1, 2025, and may have special holiday hours on other days, so it's best to check in advance.