Banfield Pet Hospital

4.3
102 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet.  Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
9529 S Western Ave, Chicago, IL
60643, United States

Hours

Reviews

4.3
102 reviews
5 stars
76
4 stars
8
3 stars
0
2 stars
4
1 star
14
  • VM
    Veronica Martinez
    Nov 11, 2025
    5.0
    Dr Baldwin and nurse Adrianna were so thorough and caring to both my dog and cat. I can’t thank them enough for all they did and I highly recommend them. Their love for animals is genuine and my animals’ concerns were thoroughly taken care of. Thank you!
  • KJ
    Kay Jau
    Nov 3, 2025
    5.0
    Thank you so much for helping Cookie feel better. It's feel great to see her neck bite healing and her leg improving. I'm happy she was able to finish the Halloween 5k walk/run. I truly appreciate all your caring support. 💪🏾💪🏾💪🏾💪🏾
  • KK
    Kay K
    Oct 25, 2025
    1.0
    Won't answer their phone while they're open
  • FS
    Fi O Soto
    Oct 19, 2025
    2.0
    They forget what they're supposed to be doing for your animal the wait time is ridiculous. The people are nice and that's fine and wonderful, but if you're forgetting what shots to give my animal, that's not okay, and if it's two people in the waiting room, it should not be 4 hours especially if you had an appointment.
  • KW
    Kimberly Woodard
    Oct 17, 2025
    5.0
    The Doctor and staff are very knowledgeable about my dog’s health and at the same time gentle and kind. A+ experience for us both.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.