Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Just a 10-minute drive from the University of Illinois at Urbana-Champaign, Banfield Pet Hospital in Champaign, IL, is your local veterinary clinic for general petcare needs. We’re conveniently located near Interstate 74 on North Prospect Avenue, close to the countless stores, restaurants, and residences in the Baytowne Square shopping area. (Our veterinary clinic is connected to PetSmart.)
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
182 reviews
5 stars
94
4 stars
33
3 stars
20
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for being friendly, caring, and attentive to their pets.
Service Availability
Numerous reviews highlighted issues with limited service availability and long wait times for appointments.
Quality Concerns
Several customers expressed dissatisfaction with the quality of care, citing incidents of poor surgical outcomes and lack of proper follow-up.
Pricing Issues
Many reviews mentioned that the services are perceived as overpriced, with complaints about unexpected charges and the value of wellness plans.
Mixed Experiences
While some customers had positive experiences, others reported significant frustrations, leading to a mixed overall perception of the business.
- THTrang HuynhOct 22, 20255.0Everything is very good and very clean .
- SESylvia ElrodSep 15, 20255.0The groomers are very caring and patient. The only complaint I have is that I wish they had a better set up for drop off and pick up. It a small area, you have your pet on a leash pulling and smelling while your trying to sign consent forms and answer questions, same for pick up. It would be nice to have a separate room to pick up and drop off, it gets crazy with other customers all in one area. I also think more benches outside of Dog Groomers while waiting.
- DKDeborah KellyNov 5, 20225.0They take good care of your pet.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Champaign offer?
Banfield provides preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive examinations, spay/neuter, microchipping, DNA tests, and end of life care.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care but can offer urgent care advice during hospital hours and referrals to emergency hospitals if needed.
Can I get veterinary care remotely from Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan at Banfield?
An Optimum Wellness Plan covers annual preventive care, including exams, vaccines, diagnostics, nutrition and dental consultations. It is not insurance but offers discounts on treatments and renews annually.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule appointments via the Banfield website or app. They offer in-room, drop-off, and virtual visits for Optimum Wellness Plan members.
What are Banfield Pet Hospital's operating hours?
The hospital is open Monday, Thursday, Friday, and Saturday from 8:00 AM to 6:00 PM and Wednesday from 8:00 AM to 5:00 PM. It is closed on Tuesday, Sunday, and major holidays.
Where is Banfield Pet Hospital located in Champaign?
It is located at 2017 N Prospect Ave in Champaign, IL, near Interstate 74 and connected to PetSmart in the Baytowne Square shopping area.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital?
Nearby you can visit stores and restaurants such as PetSmart, Halloween City, Party City, Fazoli's, Wendy's, Chili's Grill & Bar, and Red Lobster.
How can nearby PetSmart benefit my visit to Banfield Pet Hospital?
Since Banfield is connected to PetSmart, you can conveniently shop for pet supplies and services before or after your pet's veterinary visit.
Are there any dining options near Banfield Pet Hospital?
Yes, several dining options like Fazoli's, Wendy's, Chili's Grill & Bar, and Red Lobster are nearby, offering a variety of meals to enjoy during your visit to the area.