Pure Pet

4.8
444 reviews
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Business Details

2355 Sweets Dr Suite J, Carbondale, IL
62902, United States
(618) 490-1222
https://www.purepetstore.com/
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About

Pet supply store
At Pure Pet in Carbondale and Marion IL we carry products chosen with love and care for your furry family member with a strong emphasis on holistic natural care. We specialize in USA made foods and carry various brands in the dry, dehydrated, freeze-dried and raw food categories. Our treat selection is perfect for all dogs and cats and we carry unique, tough toys too. We also have self-service dog wash stations that are available by appointment at both locations. Leave the mess with us and take home a clean pup.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Curbside pickupAvailable

Location

Pure Pet
2355 Sweets Dr Suite J, Carbondale, IL
62902, United States

Hours

Reviews

4.8
444 reviews
5 stars
390
4 stars
37
3 stars
5
2 stars
6
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent support and advice for pet needs.

Product Quality

The store offers a wide selection of high-quality pet food and supplies, often noted as superior to those found in chain stores.

Bathing Facilities

Customers appreciate the self-serve dog wash stations, although some have mentioned issues with the equipment.

Local Business Support

Many reviews highlight the importance of supporting this locally owned store, which is praised for its community involvement and personalized service.

Pricing

While some products are considered expensive, many customers feel the quality justifies the price, and some items are competitively priced.
  • TK
    toni kaiser
    Dec 30, 2025
    5.0
    Great place to purchase human grade dog food & easily returned & exchanged if your dog won't eat it. Plus they have a rewards program for the dog food. Employees are very friendly & helpful.
  • WH
    Winter Harrington
    Dec 24, 2025
    5.0
    I love this place! I take my dog here for a bath and goodies all the time! I recommend you take your dog for a bath! The bath stations are reasonably priced and the staff here are very friendly and helpful. We love Pure Pet and the manager Charlotte is the best!
  • AW
    Allegra Wentworth
    Dec 12, 2025
    5.0
    This place & their staff are great.
  • KJ
    Kaitlyn Joyce
    Nov 3, 2025
    5.0
    While visiting from out of town decided to stop in to grab some treats for my pups back home. I was not disappointed by the large selection of affordable treats for my dogs. I enjoyed meeting the local cat resident who is inside the store as well. Definitely will be visiting again when I am back in the area.
  • IW
    IRISH WOLF
    Sep 25, 2025
    5.0
    The cat is sweet but has a attitude and the employees are very nice
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Frequently Asked Questions About Pure Pet

What types of pet foods does Pure Pet offer?

Pure Pet offers USA made dry, dehydrated, freeze-dried, and raw foods for dogs and cats, including grain-free and frozen options.

Does Pure Pet provide any pet washing services?

Yes, Pure Pet offers self-service dog wash stations available by appointment at both its Carbondale and Marion locations.