Business Details
About
Pet StorePet supply storeAquarium Shop
Visit your Carbondale Pet Store located at 1310-1312 E Main St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,191 reviews
5 stars
705
4 stars
259
3 stars
112
2 stars
46
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Grooming Issues
Several reviews reported dissatisfaction with grooming services, citing unprofessionalism and poor results.
Product Availability
Customers expressed frustration over stock issues, particularly with fish and specific pet supplies, indicating a need for better inventory management.
Pricing Concerns
Multiple reviews mentioned high prices for products, with some customers suggesting that lower prices could improve overall satisfaction.
Store Cleanliness
While some customers noted that the store was clean, others reported issues with the condition of animal tanks and overall cleanliness.
- RGRita Gilmore4 days ago5.0Dameon is the best. He always knows my pups names and they love him
- NENick EdgarNov 12, 20251.0If someone’s very first words to a cashier are “ i don’t have a number” why on earth would they then ask four more questions for my number and keep giving me reasons why i should give I dread my once a month required trip to Petco all i want to do is respectfully be left alone ESPECIALLY when i make it known right away Next time i will not be as pleasent if i want to be left alone i will be i promise
- JDJames DennyNov 8, 20255.0Staff are always friendly and helpful.
- JMJeanie McClellanNov 6, 20251.0Crickets and meel worms / super worms at this store suck
- KKKathyNov 6, 20251.0My poor poodle. Why? I will not be bringing him back here again. He had been several times so why they would shave his ears this time is beyond me. He had such beautiful ears. This is far from a trim on the ears. I know it'll grow back but for the money they charge this should not have been the outcome. 🤬🤬🤬
Frequently Asked Questions About Petco
Does the Petco Carbondale location have a vet hospital?
Yes, Petco Carbondale has a full-service vet hospital.
Does Petco Carbondale offer vaccinations?
Yes, Petco Carbondale provides vaccinations.
Does Petco Carbondale offer curbside pickup?
Yes, curbside pickup is available at Petco Carbondale. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Carbondale Petco?
Hamster and guinea pig prices vary by location. Call your Carbondale Petco at 6185295249 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Carbondale sell dogs?
No, Carbondale Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Carbondale located?
Petco Carbondale is located at 1310-1312 E Main St, Carbondale, IL 62901.
What are the operating hours of Petco Carbondale?
Petco Carbondale is open Monday to Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Does Petco Carbondale offer veterinary services?
Yes, Petco Carbondale has a full-service vet hospital and provides vaccinations.
Is curbside pickup available at Petco Carbondale?
Yes, curbside pickup is available for eligible products at Petco Carbondale.
Can I order pet supplies online from Petco Carbondale?
Yes, you can order online through Petco's website and choose in-store pickup or same-day delivery.
Does Petco Carbondale sell dogs or cats?
No, Petco Carbondale does not sell dogs or cats but partners with local shelters for pet adoption events.
What payment methods are accepted at Petco Carbondale?
Petco accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
Are there pet care options near Petco Carbondale?
Yes, you can also find Petco services nearby, as well as other pet-related stores and services in the area.
What clothing stores are near Petco Carbondale?
Nearby clothing stores include Buckle, Old Navy, Torrid, Shoe Carnival, and T.J.Maxx, perfect for shopping before or after visiting Petco.
Are there places to grab a coffee or a bite near Petco Carbondale?
Yes, Starbucks and McAlister's Deli are nearby for coffee and meals before or after your pet shopping trip.