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Petco

4.3
(1234 reviews)

Business Details

(618) 529-5249

About

Pet StorePet supply storeAquarium ShopPetco
Petco is your trusted pet store near you in Carbondale. Visit your local Petco at 1310-1312 E Main St for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Carbondale Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1310-1312 E Main St, Carbondale, IL
62901, United States

Hours

Reviews

4.3
1,234 reviews
5 stars
735
4 stars
266
3 stars
115
2 stars
45
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.

Cleanliness

The store is frequently noted for being clean and well-organized, contributing to a positive shopping experience.

Pricing

Customers expressed concerns about high prices, often comparing them unfavorably to online options.

Product Availability

While the store has a wide selection, some customers reported issues with stock availability and the need for more staff assistance.

Grooming Services

Grooming experiences were mixed, with some customers expressing dissatisfaction with the quality of service.
  • LC
    Larry Christopher
    Feb 23, 2026
    5.0
    Pretty much have what I need
  • AP
    alexis pierce
    Feb 19, 2026
    5.0
    Spent an hour in. There just looking at the animals. Worker was extremely polite and helpful with finding what I needed.
  • SM
    Steven "Sandals" Morford
    Feb 9, 2026
    5.0
    Just inherited some fish and needed advice as well as getting a couple catfish for the tank. I'm lucky I ran into Emiley, she was helping others before me and was just fantastic with them. Then she spent so much time with me telling me about the different varieties and how to care for them. She got me set up with some new fish and accessories. Thanks, Emiley! Also, Jillian was running the register and she had a warm smile for every person that came up including me. Thanks everybody!
  • KK
    Kim
    Feb 8, 2026
    5.0
    Went in looking for something specific. (Gun that shoot's tennis balls.). They had it. Left a happy customer 😊
  • LA
    Layla Allen
    Feb 7, 2026
    1.0
    Went in today for crickets and they didn’t even have all of them, but that’s not even the biggest problem because whenever I went over to the reptile section and looked at the leopard geckos and bearded dragons. One of the leopard geckos has some sort of eye infection, and whenever I brought it up to the I assume manager, she said “all he needed was a bath.” I told her that if she would be willing to lower the price, then I would be willing to take him off her hands, considering I have 8 leopard geckos with entire complete set ups for each and every one of them. All 8 of my leopard geckos are rescues two of them even having MBD. After I had said that I would take him if he was lowered, she then replied “ he’s already half off” even though again, this is definitely some sort of eye infection that it goes untreated can be a pricey vet visit. I said “yeeeeahhhh..” and looked over at my friend. She then said “ Well, we will just take him to a vet then it’s not like we abuse them.” 🚩🚩sounds like projection🚩🚩 before I could even decide on whether or not, I wanted to pay $20 for this already sick leopard gecko. She takes the leopard gecko and puts it in a container of water then goes back to grab the other ones just absolutely sloshing the original leopard gecko around in a container. The bearded dragons had crusted food, bowls, and soggy Salads. The second picture of the bearded dragons this one was unresponsive and looked like it was closing its eyes in pain.

Frequently Asked Questions About Petco

Does the Petco Carbondale location have a vet hospital?

Yes, Petco Carbondale has a full-service vet hospital.

Does Petco Carbondale offer vaccinations?

Yes, Petco Carbondale provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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