Business Details
About
Pet StorePet supply storeAquarium ShopPetco
Visit your Carbondale Pet Store located at 1310-1312 E Main St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,207 reviews
5 stars
714
4 stars
262
3 stars
114
2 stars
45
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who provided excellent service.
Cleanliness
The store is generally reported as clean and well-organized, although some customers noted issues with the cleanliness of animal tanks.
Pricing
Customers frequently mentioned that prices are high, with some expressing frustration over the cost of products compared to online options.
Grooming Issues
Several reviews indicated dissatisfaction with grooming services, citing poor quality and unprofessional behavior from groomers.
Product Availability
While many found the selection adequate, some customers reported issues with stock availability, particularly in the fish department.
- TMToby Misner3 days ago1.0Customer service at this store is non existent. 51 one minutes and counting to get some help in aquatics. Pathetic….
- LHLee Hackethal3 days ago1.0Bought a dog muzzle for one of my dogs and it didn't fit.This is only Petco around here and it's quite aways from my house so I wasn't going to make a special trip to take it back.I kept the receipt and when I had another reason to drive to Carbondale I figured that while I was in the area I would return dog muzzle ( which was approximately 3 months from purchase) The lady cashier told me she couldn't give me my money back because it was to long ago from purchase. I had receipt and package was in perfect condition! Have never heard of such a thing !!!!!
- ACAmanda CobinJan 1, 20265.0Pet friendly, never a busy place so I feel comfortable taking my small dog. There is a lot to choose from and they have grooming too. I've personally never tried the grooming but they are always busy.
- MZMindy ZimmermanDec 31, 20255.0I love to take my fur babie, especially in the winter. They get new smells and experiences without being outside in the cold
- CWCarrie “Lilly” WarrenDec 29, 20253.0Prices online are much ($10-$15) cheaper, thankfully they allowed me to price match. Overall, a very expensive store, I'd shop somewhere else, but there's not many options in my area.
Frequently Asked Questions About Petco
Does the Petco Carbondale location have a vet hospital?
Yes, Petco Carbondale has a full-service vet hospital.
Does Petco Carbondale offer vaccinations?
Yes, Petco Carbondale provides vaccinations.
Does Petco Carbondale offer curbside pickup?
Yes, curbside pickup is available at Petco Carbondale. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Carbondale Petco?
Hamster and guinea pig prices vary by location. Call your Carbondale Petco at 6185295249 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Carbondale sell dogs?
No, Carbondale Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Carbondale located?
Petco Carbondale is located at 1310-1312 E Main St, Carbondale, IL 62901.
What are the operating hours of Petco Carbondale?
Petco Carbondale is open Monday to Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Does Petco Carbondale offer veterinary services?
Yes, Petco Carbondale has a full-service vet hospital and provides vaccinations.
Is curbside pickup available at Petco Carbondale?
Yes, curbside pickup is available for eligible products at Petco Carbondale.
Can I order pet supplies online from Petco Carbondale?
Yes, you can order online through Petco's website and choose in-store pickup or same-day delivery.
Does Petco Carbondale sell dogs or cats?
No, Petco Carbondale does not sell dogs or cats but partners with local shelters for pet adoption events.
What payment methods are accepted at Petco Carbondale?
Petco accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
Are there pet care options near Petco Carbondale?
Yes, you can also find Petco services nearby, as well as other pet-related stores and services in the area.
What clothing stores are near Petco Carbondale?
Nearby clothing stores include Buckle, Old Navy, Torrid, Shoe Carnival, and T.J.Maxx, perfect for shopping before or after visiting Petco.
Are there places to grab a coffee or a bite near Petco Carbondale?
Yes, Starbucks and McAlister's Deli are nearby for coffee and meals before or after your pet shopping trip.