Business Details
About
Pet Groomer
Every dog needs routine care to stay clean, comfortable and healthy. Scenthound is a convenient, affordable solution for your dog's basic hygiene and grooming needs. We handle the regular care — like bathing, ear cleaning, nail trimming and teeth brushing — so you don't have to worry about it.
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
197 reviews
5 stars
185
4 stars
5
3 stars0
2 stars2
1 star
5
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, caring, and knowledgeable, creating a positive experience for both pets and owners.
Service Issues
Several reviews highlighted significant service issues, including poor communication about grooming services and unsatisfactory handling of pets.
Customer Experience
While many customers reported great experiences, a few expressed dissatisfaction with the grooming results and management's responsiveness to complaints.
Pet Care
Customers appreciated the attention given to their pets, noting that staff treated them with care and made them feel comfortable during visits.
- DFDavid FestensteinDec 29, 20255.0Thank you for your excellent service. Joey looks great!
- LSLynne SchoenbrodDec 23, 20255.0Really wonderful staff at scenthound BG!! So great with both of our dogs!
- IZIsabella ZeltserDec 19, 20251.0One horrible experience after the next!!!!! After getting my dog back wet and not brushed, I was told that brushing and drying is not included in the service cost, which I gladly would have paid, if I was told upfront about it. I offered to come back next day to brush the dog for 18 dollars, which seemed ridiculous, that I had to wait until the next day to do it. After many unfortunate service issues, I was reassured that if I buy the membership, it will be easier for me to bring my dog in, so I did that. So here we are again!!!! I called and scheduled a bath appointment at 8 am for the same day, because the dog threw up and had diarrhea, and of course she got into all of it. I was offered a haircut too and I agreed, because why not. What nobody mentioned, was that because was upsold the haircut, my appointment got moved 5 days out!!!! I brought in my dog and to my surprise, I found out that the bath service got moved 5 days out, because I agreed to the haircut! What?! This place is unprofessional and all they don’t take any responsibility for their mistakes at all!!!! They only care about getting their fees and not customer service.
- LCLuz CiupeiuDec 16, 20255.0Service was done quick and well done, Me and my dog love them there they are so professional and friendly there.
- ALAmit LalDec 12, 20255.0The people at Scenthound are amazing people. They take care of your pet as if they were their kids. This was our second time with them, where we took our 8 month old Simba a mini Goldendoodle. He came back smelling so good, all fluffy and cute looking.
Frequently Asked Questions About Scenthound Buffalo Grove
What services does Scenthound Buffalo Grove offer for dogs?
Scenthound Buffalo Grove provides routine care for dogs including bathing, ear cleaning, nail trimming, and teeth brushing to keep your dog clean, comfortable, and healthy.
Where is Scenthound Buffalo Grove located?
Scenthound Buffalo Grove is located at 59 Mchenry Road, Buffalo Grove, IL 60089, United States.
What are the business hours for Scenthound Buffalo Grove?
Scenthound Buffalo Grove is open Monday through Saturday from 8:00 AM to 5:00 PM, and is closed on Sundays.
How can I make a reservation at Scenthound Buffalo Grove?
You can make a reservation by visiting https://www.scenthound.com/buffalo-grove or by calling 847-403-3077.
Are there mobile apps available for Scenthound?
Yes, Scenthound has both Android and iOS apps available for download to help you manage your dog's grooming appointments.
What social media platforms does Scenthound Buffalo Grove use?
Scenthound Buffalo Grove is active on Facebook and Instagram under the handle 'scenthound'.
Is Scenthound Buffalo Grove near any coffee shops where I can wait?
Yes, Starbucks is nearby where you can enjoy a coffee before or after your dog’s grooming appointment at Scenthound Buffalo Grove.
What banks are located near Scenthound Buffalo Grove?
Nearby banks include Huntington Bank, TCF Bank, and Western Union, convenient if you need to handle financial services around your visit.
Are there any grocery stores close to Scenthound Buffalo Grove for quick shopping?
Yes, Jewel-Osco and Wild Fork supermarkets are close to Scenthound Buffalo Grove so you can do some grocery shopping before or after your appointment.
What category of business is Scenthound Buffalo Grove categorized under?
Scenthound Buffalo Grove is categorized as a Pet Groomer specializing in affordable and routine dog hygiene services.