Petco

4.3
1309 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Alton Pet Store located at 313 Homer Adams Pkwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
313 Homer Adams Pkwy, Alton, IL
62002, United States

Hours

Reviews

4.3
1,292 reviews
5 stars
776
4 stars
295
3 stars
114
2 stars
44
1 star
63

What are people saying?

AI-generated from recent customer reviews

Product Availability

Customers frequently noted that they could find the pet supplies they needed, including specific food items and grooming products.

Staff Performance

Feedback on staff was mixed; while many praised their friendliness and helpfulness, several reviews highlighted instances of rudeness and unprofessional behavior.

Grooming Services

Grooming services received positive remarks for quality and care, although there were some complaints about specific experiences.

Store Cleanliness

Some customers expressed concerns about the cleanliness of the store and the condition of the animals, particularly in relation to dead fish.

Pricing Concerns

Several reviews mentioned that prices were higher compared to competitors, leading to dissatisfaction among some customers.
  • RW
    Rachelle Wuellner
    Nov 2, 2025
    5.0
    Our dog gets groomed here. Shannon does a fantastic job with her. All of the groomers are very pet and people friendly!
  • RN
    Rocky Nethercot
    Oct 28, 2025
    5.0
    They seem to always have the dog food I need.
  • KF
    Kevin Fuller
    Oct 16, 2025
    5.0
    All was great!
  • SP
    Sarah Powell
    Oct 11, 2025
    5.0
    My Beardie loves to go to Petco.
  • JF
    Justin Fraley
    Oct 5, 2025
    2.0
    We found the rabbit food we needed. And that was where it got strange. The cashier was behaving very odd, as she rang up the customer in front of us. When it was our turn, we were not greeted. The cashier was very unfriendly. She asked for our phone number, rang everything up, then fell asleep standing up. I was in shock. I looked at my wife to confirm I really was seeing what I thought I was. She finally came to and asked for our phone number again. I didn’t know what to say. It then occurred to her that we had already paid and just needed a receipt. I considered calling the manager but decided not to. I have had bad service there in the past, but hiring people who are going to be under the influence, because you are desperate is not the answer. Need to do something different.

Frequently Asked Questions About Petco

Does the Petco Alton location have a vet hospital?

Yes, Petco Alton has a full-service vet hospital.

Does Petco Alton offer vaccinations?

Yes, Petco Alton provides vaccinations.