Petco

4.3
724 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Algonquin Pet Store located at 702 S. Randall Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
702 S Randall Rd, Algonquin, IL
60102-5915, United States

Hours

Reviews

4.3
712 reviews
5 stars
448
4 stars
130
3 stars
63
2 stars
21
1 star
50

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Customers frequently praised the staff for their knowledge and helpfulness, particularly in assisting with product selection and pet care.

Grooming Issues

Several reviews highlighted dissatisfaction with grooming services, citing high prices, poor quality, and lack of communication regarding charges.

Customer Service

Overall, customer service was noted as friendly and accommodating, although some experiences indicated inconsistency in service quality.

Animal Care Concerns

There were multiple complaints regarding the treatment and living conditions of animals in the store, particularly fish and birds.

Store Cleanliness

While many customers found the store clean and well-stocked, some reported issues with specific areas, such as the bathroom and aquatics department.
  • RR
    robert
    Nov 14, 2025
    5.0
    A lot of times outta stick on items needed
  • SO
    Stacy O'Keefe
    Nov 3, 2025
    5.0
    Love taking my sassy tortie here every month to get her nails trimmed by the wonderful Stacie. Stacie and her crew are always cheerful, efficient and careful with my sweet Roxy. This Petco also has a Vetco that I have taken all 3 of my cats for their routine shots/services. It is always easy to book an appointment, get reminders about vaccinations and get results back too! Please enjoy a picture of my sweet Roxy after getting her nails done.
  • DB
    Daisy Beltran
    Oct 27, 2025
    5.0
    Staff is great and knowledgeable. Don’t like the fact i have to go all the way to the fish area for crickets. Like why!? Way better when they were kept in front, Nice quick and easy😏
  • BG
    Blanca Garcia
    Oct 26, 2025
    5.0
    I shop at Petco every week for my 3 babies, Rocky, Star & Luna (2 German Sheppard's & a Shih Tzu mix) so I appreciate all the discounts I get with my membership & other store coupons. I also get my vaccines here.
  • CD
    Cassie Dittrich
    Oct 24, 2025
    2.0
    They changed the prices on dog grooming. I usually go to Crystal lake and pay $35 and tip appropriately 20%. This time I went to Algonquin and paid $58! They even had a service charge for $5.99. what even is that? I was not expecting that. One of the groomers said the price changed earlier this week. I said you should have probably posted something or let us know. I am unemployed and had the exact money I needed for the price I have paid previously. I'm addition to that, the only thing I stressed was my dog's bad breath. It still smells the same so I will be reaching out tomorrow. I've never had this issue at Crystal lake.

Frequently Asked Questions About Petco

Does the Petco Algonquin location have a vet hospital?

Yes, Petco Algonquin has a full-service vet hospital.

Does Petco Algonquin offer vaccinations?

Yes, Petco Algonquin provides vaccinations.