Business Details
About
Pet StorePetco
Visit your Twin Falls Pet Store located at 1957 Fillmore Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,051 reviews
5 stars
614
4 stars
240
3 stars
99
2 stars
30
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and rude interactions.
Grooming Experience
Grooming services received a variety of reviews, with some customers satisfied with the results, while others expressed frustration over poor communication and unsatisfactory grooming outcomes.
Store Condition
Several reviews mentioned the store being cluttered and disorganized, making it difficult for customers to navigate and find products.
Product Availability
Customers appreciated the wide selection of pet products available, although some expressed disappointment over specific items being out of stock.
- DCdena conrad2 days ago3.0It's sad to say, but this store has actually become just a dog grooming place, even smells like someone's neglected doggy back yard. If you have interest in anything else, there are things to buy but nothing you need. There is no effort put into other areas. The worst part is how dirty and uncared for it is. Don't buy aquarium plants you WILL get pest snails and black beard algae. Don't EVER buy fish and immediately put them in your regular tank UNLESS you want to kill your whole tank or spend months clearing up a disease. Buy fish with the expectation that at least 3 of the 5 will die within 3 days. It will be blamed on your tank parameters, so don't bother trying to return regardless of the policy. Buy more than you want and isolate for at least 14 days. Do not EVER try to interact with the manager on a problem or return. Customer service is NOT her forte.
- TSTeresa SewellJan 4, 20265.0I brought my dog Trigger without an appointment on the off chance they might be able to fit him in. They were able to take him that day . The groomer Peyton was excellent! She took the time to get to know him and when she was done he was clean and happy. I was very pleased with not only the service but with the caring attitudes of the entire staff. Thank you and I will be back.
- RORJ O'LearyJan 2, 20265.0It's refreshing to have a big box store that actually cares about the fish they sell and seem to be meticulous on disease management. I'll see the "fish under observation" signs, but don't see any visibly sick fish. That is a GREAT sign! I also love that they care about the ethics of said fish, making sure you are not going to just take them home and kill them. Also, I love the fact that they carry live plants! It feels really weird to me to have some level of trust in a big box store. It must be this particular petco (and definitely their staff/management) because I've had way too many terrible experiences in the past with others.
- TMThunderstorm McClainDec 26, 20252.0Customer service is really lacking at this store. The grooming salon isn't monitored well and others in the store just shrug off the fact that they are short handed but no one communicates or provides updates or customer service on wait times. This has happened twice at this location. We will not return.
- WHWyatt HoskovecDec 8, 20255.0Always nice people to work with and very helpful when you need it
Frequently Asked Questions About Petco
Does the Petco Twin Falls location have a vet hospital?
Yes, Petco Twin Falls has a full-service vet hospital.
Does Petco Twin Falls offer vaccinations?
Yes, Petco Twin Falls provides vaccinations.
Does Petco Twin Falls offer curbside pickup?
Yes, curbside pickup is available at Petco Twin Falls. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Twin Falls Petco?
Hamster and guinea pig prices vary by location. Call your Twin Falls Petco at 2087343521 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Twin Falls sell dogs?
No, Twin Falls Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Twin Falls offer for pet health?
Petco Twin Falls offers expert training, vaccination services, and has a full-service vet hospital for comprehensive pet health care.
What are the operating hours of Petco Twin Falls?
Petco Twin Falls is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Petco Twin Falls provide curbside pickup or delivery services?
Yes, Petco Twin Falls provides curbside pickup and same day delivery for eligible products.
Does Petco Twin Falls sell dogs or cats?
No, Petco Twin Falls does not sell dogs or cats. However, you can meet adoptable dogs and cats through their Petco Love program in partnership with local animal welfare organizations.
How can I schedule a veterinary appointment at Petco Twin Falls?
You can book a veterinary appointment online through Petco's vet booking portal specific to the Twin Falls location.
Is Petco Twin Falls accessible for customers with disabilities?
Yes, Petco Twin Falls has wheelchair accessible entrance, parking, and restrooms to accommodate customers with disabilities.
Where is Petco Twin Falls located and how can I contact them?
Petco Twin Falls is located at 1957 Fillmore St, Twin Falls, ID 83301. You can contact them at +1 208-734-3521.
What nearby stores can I visit when shopping at Petco Twin Falls?
Nearby you can find Ulta Beauty for cosmetics, Ross Dress for Less for clothing, Carter's for children's apparel, and DICK'S Sporting Goods for outdoor and sports items, offering a convenient shopping experience in the area.
Are there any nearby dining options around Petco Twin Falls?
Yes, near Petco Twin Falls you can enjoy dining at Outback Steakhouse, Johnny Carino's Italian Restaurant, Famous Dave's Bar-B-Que, and Mo' Bettahs Hawaiian Style Food after your visit.
What local attractions are close to Petco Twin Falls for family outings?
You can visit Snake River Canyon and the Snake River Gorge for outdoor activities, or explore the Twin Falls Visitor Center and Southern Idaho Tourism for local experiences and tours.