Business Details
About
Pet Store
Visit your Ponderay Pet Store located at 300 Bonner Mall Way for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
393 reviews
5 stars
228
4 stars
86
3 stars
41
2 stars
15
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, contributing to positive shopping experiences.
Grooming Issues
Customers expressed frustration with the grooming appointment system, noting difficulties with online bookings and long wait times.
Product Availability
While many customers appreciate the variety of products, some reported issues with stock levels and availability of specific items.
Store Cleanliness
The store is generally noted as clean, though some reviews mentioned areas for improvement in organization and maintenance.
Pricing Concerns
Customers indicated that prices can be higher compared to other options, but some found value in the rewards program.
- JMJames MacdonaldNov 17, 20255.0The staff at the Ponderay, Idaho PETCO store always are very friendly, knowledgeable and helpful. They do a great job! They deserve a raise:)
- EWEarl WhiteNov 11, 20253.0Helpful staff, friendly people, my dog still did not use his new toy.
- NDNancy DecatoOct 24, 20255.0Always buy my pet’s food at PetCo. Staff is always helpful and friendly.
- JEJeannie EricksonOct 19, 20255.0The staff are always courteous and helpful!
- JHJoel HeinzenSep 28, 20255.0I found what I needed quickly, and the employee was very friendly and helpful.
Frequently Asked Questions About Petco
Does the Petco Ponderay location have a vet hospital?
No, Petco Ponderay does not have a full-service vet hospital.
Does Petco Ponderay offer vaccinations?
Yes, Petco Ponderay provides vaccinations.
Does Petco Ponderay offer curbside pickup?
Yes, curbside pickup is available at Petco Ponderay. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Ponderay Petco?
Hamster and guinea pig prices vary by location. Call your Ponderay Petco at 2082552202 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Ponderay sell dogs?
No, Ponderay Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Ponderay located?
Petco Ponderay is located at 300 Bonner Mall Way, Ste 120, Ponderay, ID 83852.
What are the regular business hours of Petco Ponderay?
Petco Ponderay is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Petco Ponderay offer vaccination services for pets?
Yes, Petco Ponderay provides vaccination services for pets.
Can I pick up my order curbside at Petco Ponderay?
Yes, curbside pickup is available for eligible products at Petco Ponderay.
Does Petco Ponderay have a full-service vet hospital?
No, Petco Ponderay does not have a full-service vet hospital.
Does Petco Ponderay sell dogs or cats?
No, Petco Ponderay does not sell dogs or cats. However, through the Petco Love program with local animal welfare organizations, you can meet adoptable dogs and cats at the store.
What nearby places can I visit after shopping at Petco Ponderay?
After visiting Petco Ponderay, you can check out Bonner Mall for shopping, Mandala Pizza for dining, or Sandpoint Cinemas for entertainment.
Is there a veterinary vaccination clinic near Petco Ponderay?
Yes, the Vetco Vaccination Clinic is nearby and offers pet training, vaccination services, and pet supplies.
What other shopping options are close to Petco Ponderay?
Nearby shopping options include JCPenney, Dollar Tree, Harbor Freight Tools, and Sears Appliance & Hardware Store, all located within the same area.
How can the location near Bonner Mall help customers when visiting Petco Ponderay?
Being located inside Bonner Mall provides customers easy access to a variety of retail, dining, and entertainment options alongside Petco, making errands and shopping more convenient.