Quality of Care
Customers consistently praised the high level of care provided by the veterinarians and staff, highlighting their expertise and compassion.
Staff Professionalism
Many reviews noted the friendly, professional demeanor of the staff, with particular mentions of their attentiveness and willingness to answer questions.
Facility Cleanliness
The clinic was frequently described as clean and welcoming, contributing to a positive experience for both pets and their owners.
Surgery Success
Numerous customers reported successful outcomes from surgeries, particularly TPLO procedures, and expressed gratitude for the thorough explanations and follow-up care.
Pricing Concerns
Some customers expressed concerns about pricing, particularly regarding surgery estimates and unexpected costs, suggesting a need for clearer communication on fees.