Staff Care
Customers consistently praised the staff for their genuine care and attention towards the dogs, treating them as their own.
Facility Cleanliness
Many reviews highlighted the cleanliness and well-maintained condition of the facility, contributing to a positive experience for both dogs and owners.
Positive Experiences
Most customers reported their dogs having a great time, enjoying the play areas and socializing with other dogs.
Concerns with Care
A few reviews raised serious concerns about the treatment of dogs, including incidents of neglect and inadequate supervision during boarding.
Communication and Trust
Customers appreciated the ability to check in on their pets via cameras, which helped build trust in the care provided.